Fire & Life Safety Account Manager

Fire & Life Safety Account Manager

VarcoMac, a Legence company

VarcoMac is a leading provider of electrical & power services in the Mid-Atlantic region. Our culture is open, collaborative, innovative and fun- all reflected in recognition of VarcoMac as a '#1 Best Place to Work' on multiple occasions. We foster a work environment that encourages and rewards creative thinking. Our employees are passionate about their work and genuinely love what they do. With diverse areas of expertise, VarcoMac is the ideal place to build your career and develop skills in project management, entrepreneurship, leadership, and life.

Position Overview

VarcoMac is seeking an experienced and highly motivated Fire & Life Safety Account Manager to support the Fire & Life Safety business. This role is responsible for developing new business opportunities, managing existing customer relationships, and driving revenue growth through fire alarm, sprinkler, testing, inspection, service, repair, and system upgrade solutions. The Fire & Life Safety Account Manager will serve as a trusted advisor to customers, identify service and capital project opportunities, and manage the sales process from prospecting through project completion. This position requires close coordination with operations, service technicians, project managers, estimators, and administrative staff to ensure successful project execution and exceptional customer service.

Key ResponsibilitiesClient & Stakeholder Engagement

• Develop and maintain relationships with existing and prospective customers.
• Serve as the primary point of contact for customers regarding Fire & Life Safety service, inspection, repair, and upgrade opportunities.
• Maintain ongoing customer communication from initial opportunity through project completion and follow-up.
• Represent VarcoMac professionally with customers, general contractors, property managers, facility managers, and industry partners.
• Assist customers with budgeting and planning for future Fire & Life Safety upgrades and capital improvement projects.

Business Development & Sales Execution

• Generate new business opportunities for fire alarm, sprinkler, testing, inspection, service, repairs, and system upgrades.
• Identify and pursue deficiency-repair opportunities resulting from inspections and service calls.
• Develop new customer accounts and expand VarcoMac''s presence within existing customer portfolios.
• Develop recurring inspection, testing, maintenance, and service agreements.
• Follow up on outstanding proposals and maintain an active sales pipeline.
• Maintain accurate sales forecasts and account activity records.
• Work toward an annual revenue-generation target of approximately $1.0 million to $1.5 million while maintaining acceptable company margins and sustainable recurring revenue.

Proposal & Account Management

• Prepare and manage proposals, estimates, renewals, service agreements, and customer contracts.
• Monitor account performance, revenue, profitability, customer retention, and future business opportunities.
• Track and manage customer opportunities through the sales cycle to support consistent business growth.
• Ensure proposals and agreements align with customer needs and company objectives.

Project & Cross-Functional Coordination

• Coordinate with VarcoMac operations, service technicians, project managers, estimators, and administrative staff to support successful project delivery.
• Collaborate with internal teams to ensure smooth execution of inspections, repairs, service calls, and capital projects.
• Communicate project requirements, customer expectations, and schedule considerations across stakeholders.
• Support successful transition from project sales to project execution and customer follow-up.

Documentation & Communication

• Maintain detailed records of customer interactions, opportunities, proposals, and sales activities.
• Prepare customer-facing documentation, proposals, estimates, and service agreements.
• Provide regular updates regarding account activities, sales forecasts, and pipeline status.
• Ensure all customer communications are timely, professional, and accurate.

Desired Skills and ExperienceEducation & Credentials

• Associate''s or Bachelor''s degree in Business, Engineering, Construction Management, Fire Protection, or a related field preferred.
• Relevant Fire & Life Safety industry certifications are a plus.

Experience

• 3+ years of experience in account management, business development, sales, or customer relationship management within the Fire Protection, Mechanical, Construction, Building Systems, or related industries.
• Demonstrated success developing new business opportunities and managing customer accounts.
• Experience working with service agreements, inspections, repairs, maintenance programs, and capital projects is preferred.
• Experience working with contractors, facility managers, property managers, and commercial customers.

Technical & Professional Skills

• Understanding of Fire & Life Safety systems, including fire alarm systems, sprinkler systems, inspections, testing, and maintenance programs.
• Strong sales, negotiation, and customer relationship management skills.
• Ability to identify customer needs and develop effective service and project solutions.
• Proficiency with CRM systems, Microsoft Office Suite, and related business software.
• Strong organizational, analytical, and time management skills.
• Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.

Additional Notes

• Local travel to customer sites and project locations may be required.
• Other duties may be assigned as needed to support business objectives and customer service initiatives.
• Position includes responsibility for achieving revenue growth goals while maintaining customer satisfaction and long-term account development.
• Salry: $135,000 to $140,000

#LI-AC1 #LI-Hybrid

About Legence

Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

Benefits Overview

Health & Welfare: Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program

Time Off Benefits: Paid vacation, company-paid holidays, and paid sick leave

Financial Benefits: 401(k) retirement savings plan

Reasonable Accommodations

If you need assistance or accommodations during the application or interview process, please contact us at ta@wearelegence.com or your dedicated recruiter with the job title and requisition number.

Employment Eligibility

Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position.

Third-Party Recruiting Disclaimer

Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC''s CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.

Pay Disclosure & Considerations

Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.

Equal Employment Opportunity Employer

Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.

EEO is the Law