· Alignment — One team. One mission - TEAMWORK WINS
· Positivity — Here to Help
· Integrity — Do What is Right
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
The Project Manager (PM) leads our mitigation operations and drives revenue through consultative selling. You will inspect, scope, and estimate projects; convert opportunities into signed projects; and ensure our crews deliver exceptional customer outcomes on time, safely, and profitably.
Base + Commission: Competitive base salary + performance based incentives (commission/bonus) tied to revenue, margin, closing ratio, and customer satisfaction.
Benefits:
Dental insurance- Available day 1
Health insurance- Available day 1, with 5 different plans to select from
Vision insurance- Available day 1
401(k) after 1 year with 4% employer match
6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
1 week total paid vacation time after 1 year of employment
Employee referral program
Career path planning and training
Employee recognition programs
Key Responsibilities
Sales & Revenue Growth (Primary)
· Conduct on site inspections, develop scopes of work, and prepare accurate estimates.
· Close projects from your inspections by presenting clear solutions, setting expectations, and earning trust.
· Maintain a high closing ratio on assigned leads and self generated opportunities.
· Partner with Business Development to maximize revenue, margin, and customer retention.
· Own the follow through: ensure deposits, authorizations, and job files are complete to start work promptly.
· Operations & Delivery
· Manage the customer experience end to end; set clear scope, timeline, and communication cadence.
· Schedule and coordinate crews, equipment, and vendors for efficient job execution.
· Oversee job cost control (labor, materials, equipment, subcontractors) and change orders.
· Ensure safety, risk management, and compliance with company standards and regulatory requirements.
· Review job documentation (photos, moisture logs, tech notes) and audit for completeness and quality.
· People & Leadership
· Recruit, train, coach, and develop Restoration Supervisors and Technicians; model our Core Values daily.
· Set priorities, remove roadblocks, and recognize wins.
· Foster a learning culture—be teachable, give/receive feedback, and drive continuous improvement.
· Administration & Communication
· Communicate clearly with customers, adjusters, property managers, and internal stakeholders.
· Produce timely reports on pipeline, revenue, margin, cycle time, and customer satisfaction.
Qualifications:
· 3+ years in restoration, construction, or field operations; 1+ year in people leadership.
· Proven consultative sales track record—comfortable presenting solutions and closing.
· Proficiency with estimating and job management software (e.g., Xactimate).
· Strong communication, negotiation, planning, and problem solving skills.
· Valid driver’s license; ability to work an on call rotation when needed.
· Ability to successfully complete a Servpro required background check and drug test subject to applicable law.
Physical and Work Environment Requirements:
Exposure to extreme conditions such as heat
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Must be available to work a rotating on-call schedule
SERVPRO Team Friermuth supports and hires our military veterans and spouses!
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Numbers & Facts
Location
San Marcos, Texas
Website
https://www.servpropuyallupsumner.com/
Skills
Business Developmentunmatched
Cadenceunmatched
Change Requests/Ordersunmatched
Coachingunmatched
Communication Skillsunmatched
Constructionunmatched
Consultative Salesunmatched
Continuous Improvementunmatched
Corporate Complianceunmatched
Cost Controlunmatched
Customer Experienceunmatched
Customer Retention/Renewalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Documentationunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Federal Laws and Regulationsunmatched
Follow Throughunmatched
Health Insuranceunmatched
Leadershipunmatched
Legalunmatched
Negotiation Skillsunmatched
OSHAunmatched
On Callunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Production Managementunmatched
Project Estimatesunmatched
Project/Program Managementunmatched
Property Managementunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Reporting Skillsunmatched
Revenue Growthunmatched
Risk Managementunmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Time Managementunmatched
Vision Planunmatched
WINS (Windows Internet Naming Services)unmatched
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