Fire Protection Service Technician- Trainee

Job Title: Fire Protection Service Technician - Trainee

Location: Cleveland, OH

Department: Inspection & Service

Employment Type: Full-time

FLSA Status: Non-exempt (hourly)

Start a skilled-trade career protecting people and property. We will train you on fire alarm and sprinkler systems and pay for your certifications.

Why Silco

• Unlimited access to training at our James A. Fraser Training Center in Columbus, plus company-paid certifications.
• Eight-time Top Workplaces winner and an Inc. 5000 fastest-growing private company.
• Family-owned since 1931, with approachable leadership and real advancement across branches and departments.
• Veteran-friendly: about 30% of our team has served in the military.
• Structured trainee program with paid certifications.

About Silco

Silco Fire & Security protects lives and property for more than 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, inspect, service and monitor fire protection and security systems, from fire alarms, sprinklers and kitchen suppression to video surveillance and access control. Founded in 1931 and still family-owned and operated, Silco has more than 500 team members across seven branches: Cincinnati (headquarters), Akron, Cleveland, Columbus, Dayton, Toledo and Louisville.

The Role

As a Fire Protection Service Technician Trainee, you will learn to inspect, test and maintain fire alarm and sprinkler systems under the guidance of experienced technicians. It is a structured path to becoming a certified Fire Protection Technician, with training at Silco's James A. Fraser Training Center in Columbus.

What You'll Do (Essential Functions)

• Inspect and test fire alarm systems (control panels, initiating devices, notification appliances) to NFPA 72 and local requirements.
• Inspect and test sprinkler systems (valves, pumps, gauges, sprinkler heads) to NFPA 25; document findings and report deficiencies.
• Use specialized tools and test equipment to perform system tests and troubleshoot issues.
• Perform maintenance and repairs, including replacing components and making adjustments so systems operate as designed.
• Complete accurate inspection reports on a tablet/iPad detailing system status, deficiencies and corrective actions.
• Explain inspection results and deficiencies to customers clearly and professionally.
• Participate in ongoing training, including manufacturer and state certification courses; learn alongside senior technicians on complex work.
• Follow all company safety policies, codes and standards.

What You Bring

Required

• High school diploma or GED.
• Mechanical or low-voltage experience (2 years preferred; military, trade school, apprenticeship or hobby experience considered).
• Comfort using basic hand and power tools.
• Willingness to learn to read technical drawings and schematics.
• Strong communication and customer service skills.
• Valid driver's license and a driving record that meets Silco's vehicle insurance requirements.

Preferred

• Coursework or experience in electrical, HVAC, plumbing or another trade.

Physical Requirements

• Must be able to climb ladders, use lifts, and work at various heights.
• Able to lift, carry, and move up to 50 pounds as needed.
• Frequent standing, walking, bending, kneeling, and crouching throughout the workday.
• Must have good hand-eye coordination and manual dexterity for handling small components and tools.
• Ability to safely operate hand tools, power tools, and testing equipment.
• Must be able to work in confined spaces or outdoor environments as needed.
• Requires occasional pushing, pulling, and reaching overhead.
• Must be able to wear and properly use required personal protective equipment (PPE).
• Capable of driving company vehicles and transporting equipment or materials when needed.
• Ability to remain alert and focused while performing detailed or repetitive tasks.

Benefits

• Medical, dental and vision insurance; accident and illness insurance; Flexible Spending Account (FSA).
• Company-paid short-term disability and life insurance.
• 401(k) with company match.
• Paid holidays and generous paid time off.
• Tuition reimbursement and company-paid training and certifications.
• Up to 8 paid volunteer hours per year, plus dollar-for-dollar matching of your charitable gifts.
• Company events and recognition programs that celebrate success.

Equal Opportunity

Silco Fire & Security is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military status, protected veteran status, or any other characteristic protected by federal, state or local law.

Reasonable accommodation: Silco provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with known limitations related to pregnancy, childbirth or related conditions. If you need an accommodation to apply or interview, contact Human Resources at (513) 733-5655 or aschmitz@silcofs.com.

Offers of employment are contingent on successful completion of a pre-employment background check and drug screen, conducted in accordance with applicable law, including the Fair Credit Reporting Act. Positions that drive for work also require a motor vehicle record review. Criminal history is evaluated individually in light of the position's duties.

This description outlines the essential functions, qualifications and physical demands of the position. It is not an exhaustive list of duties; other duties may be assigned. It does not create a contract of employment. Employment with Silco is at will.