Fire Workforce Specialist

City of Bend

Bend, OR

$72,282.08–$92,252.58 Per Year

1 day ago

Job Description

Fire Workforce Specialist

Salary

$72,282.08 - $92,252.58 Annually

Location

Fire Administration - 1212 SW Simpson Ave b, Bend, OR

Job Type

Full Time

Job Number

20260136

Department

Fire

Opening Date

11/09/2026

Closing Date

11/20/2026 12:00 PM Pacific

Description
Benefits
Questions

About the Role

Bend Fire & Rescue relies on accurate workforce information, effective staffing processes, and strong operational support to provide emergency services to the community 24 hours a day, 365 days a year. This position serves as a key resource for workforce administration, timekeeping, personnel processes, reporting, and staffing support. On any given day, you might troubleshoot a complex payroll inquiry, onboard a new employee, build reports for department leaders, research labor agreement questions, or analyze staffing data to help support operational decisions. This role is ideal for someone who enjoys working with both people and data. You'll need to be equally comfortable analyzing complex information, collaborating with employees and department leaders, asking thoughtful questions, and working through challenging situations to find practical solutions.

This position works closely with Fire leadership, Human Resources, Payroll, Finance, and employees throughout the organization. It serves as a bridge between people, processes, and systems, ensuring workforce information is accurate, employees are supported, and department leaders have the information they need to make informed decisions. We're looking for someone who takes ownership of their work, anticipates needs, and isn't afraid to speak up when something needs attention. Success in this role requires exceptional attention to detail, sound judgment, strong interpersonal skills, and the confidence to identify issues, recommend improvements, and advocate for the resources or information needed to be successful.

The position offers opportunities to support the continued evolution of workforce systems, timekeeping processes, reporting tools, onboarding programs, and operational business processes. The successful candidate will have the opportunity to make meaningful improvements that impact employees across the department while helping ensure Bend Fire & Rescue remains ready to serve the community. If you are someone who notices when something doesn't add up, enjoys untangling complicated issues, builds strong working relationships, and takes pride in making things work better, you'll find meaningful opportunities to contribute in this role.

Classification Framework: Human Resources Program Specialist

What Youll Do

The following duties are a sample of major duties performed in the role and not intended to be an exhaustive list.

Manage employee timekeeping processes and help ensure pay, leave, and scheduling information is accurate and compliant with policies, labor agreements, and FLSA requirements.
Serve as a resource for employees, supervisors, and department leadership by researching and resolving workforce, scheduling, payroll, leave, and personnel-related questions.
Coordinate employee onboarding, personnel changes, and workforce system updates, including accurate and timely entry of information into applicable systems, throughout the employee lifecycle.
Develop and maintain reports, systems, and workforce metrics that support department planning and decision-making.
Monitor staffing, schedule and time entry, leave usage, and workforce trends, and identify opportunities for improvement while understanding complex FLSA requirements.
Maintain and support workforce management, scheduling, timekeeping, and personnel information systems.
Build effective working relationships with Human Resources, Payroll, Finance, and Fire leadership to ensure workforce processes are accurate, efficient, and consistent.
Analyze data, identify issues, and recommend and help implement process improvements that enhance service, compliance, and operational effectiveness.
Support recruitment, promotional processes, employee records management, and other workforce administration activities.
Prepare information, presentations, and reports for leadership, special projects, budget discussions, and workforce planning efforts.

Ideal Candidate

Were looking for someone who is an analytical and detail-oriented professional who enjoys solving workforce and operational challenges. They are comfortable working with complex personnel, payroll, and staffing information while maintaining a high level of accuracy, professionalism, and confidentiality. They can work independently, build strong relationships with stakeholders, and use data and sound judgment to support informed decision-making.

The Ideal candidate has the ability to:

Build strong working relationships and serve as a trusted resource for employees, supervisors, department leadership, Human Resources, Payroll, and other organizational partners.
Analyze, interpret, and apply complex policies, labor agreement provisions, payroll requirements, FLSA regulations, and workforce processes while exercising sound judgment.
Research issues, identify trends, evaluate options, and make recommendations that support operational and workforce-related decision-making.
Maintain confidentiality and appropriately handle sensitive personnel, payroll, medical, labor relations, and employee information.
Manage multiple priorities simultaneously while maintaining accuracy, attention to detail, and a high level of customer service.
Communicate effectively, both verbally and in writing, with individuals at all levels of the organization, initiate conversations, ask thoughtful questions, and explain complex information clearly and professionally.
Work independently with minimal supervision, proactively identify and address issues, communicate needs, and take ownership of work through completion.
Administer, maintain, and troubleshoot workforce, payroll, scheduling, HRIS, and other personnel-related systems while ensuring data accuracy and integrity.
Coordinate personnel transactions, onboarding activities, employee data management, and workforce system updates across multiple business systems.
Interpret, organize, analyze, and report workforce, staffing, payroll, leave, and operational data to support planning and decision-making.
Identify opportunities to improve processes, enhance system functionality, and increase operational efficiency through collaboration and innovation.
Work effectively in a fast-paced public safety environment where priorities, deadlines, and operational needs frequently shift.
Balance employee, operational, and organizational needs while maintaining professionalism, objectivity, and a solutions-oriented approach.
Learn new systems, regulations, and business processes quickly and adapt to evolving workforce administration needs.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information about your education, relevant paid and unpaid work experience, and applicable licenses and certifications.

Minimum Qualifications:

Associate's degree or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in this job description.
2 years' experience in a similar position and/or performing similar tasks.

Required Certifications or Licenses:

Current and valid drivers license per City policies outlined in the Employee Handbook.

Ability Requirements:

Ability to communicate effectively and interact professionally with coworkers, supervisors, the public, and other stakeholders to exchange information and provide or receive work direction.
Manage a high volume of tasks simultaneously, including organizing and prioritizing both personal workload and the work of others.
Work independently with minimum direction while also working as part of a team and collaborating with others.
Demonstrate a high level of attention to detail.
Maintain a working knowledge of software programs such as Microsoft Office (Word, Outlook, Excel, and PowerPoint), other interactive computer applications, and commonly used office equipment.
Ability to work with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services.
Remain in a stationary position (sitting or standing) for extended periods of time, occasionally stand, walk, stoop, or kneel for extended periods of time.
Work is generally performed in an office setting with travel required to off-site locations.
Ability to occasionally travel locally and regionally.

What to Know Before Applying

Application Requirements:

To be considered for this position, applicants must have a complete application that includes all of the following items:

The online application via GovernmentJobs (access also available on City of Bend website under Human Resources/Job Openings)
Resume (required)
Attached valid Credentials, Certifications and Licensing (if applicable)

Application Deadline: Applications must be received by Friday, November 20, 2026 (11/20/2026) 12:00 PM (noon) Pacific Time to be considered for this selection process.

Veterans' Preference: Applications seeking Veteran's Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application. For more information click here.

Equity Statement: The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend's Organizational Equity Statement is available upon request.

Benefits: The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

Starting Compensation: Starting compensation is determined based on a pay equity analysis considering the candidate's education, applicable work experience, and internal equity. Please include all relevant information on your application.

Diversity & Equal Opportunity Employer Statement

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we dont just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.

Employee Benefit Overview

August 1, 2025 - July 31, 2026

Regular Full Time Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire.

(If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision and Prescription Coverage

Underwritten by PacificSource Health Plans

Full-time employees currently pay 10% of the total monthly premium. Benefit-eligible part-time employee premiums are pro-rated according to their regularly-scheduled hours, either at 50% (employees working 20-29 hours per week) or 75% (employees working 30-39 hours per week) of the full monthly premium.

Employee monthly premium:EmployeeEmployee & DependentsFull-time Employees$71.48$178.70Part-time 1 Employees (30-39 hours per week)$178.72$446.77Part-time 2 Employees (20-29 hours per week)$357.43$893.54

Health Reimbursement Account (HRA)

Third Party Administrator -- PacificSource Administrators (PSA)

This is an employer-funded account designed to reimburse employees for IRS-qualified medical expenses. Reimbursements are tax-free, and any unused HRA Comp-A fund amounts at the end of the plan year are transferred to the employee's VEBA account following first full year of employment (see below for VEBA account information). Coinsurance (Med-G) funding remaining at plan year end is forfeited and does not roll to the VEBA.

Employee monthly premium portion:

Employee

Employee & Dependents

Full-time EmployeesHRA (Comp - A)

Coinsurance (Med - G)$2,000

$1,250$4,000

$1,250Part-time 1 Employees (30-39 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,500

$937.50$3,000

$1,335.75Part-time 2 Employees (20-29 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,000

$625$2,000

$890.50

Employees also have the option to self-fund a Flexible Spending Account (FSA) for unreimbursed medical expenses to offset potential out-of-pocket liability under the medical/dental plans and potentially shelter their HRA Comp-A account to allow for larger rollover to their VEBA account at plan year end.

First Stop Health - Telemedicine: The City of Bend provides First Stop Health (FSH) telemedicine benefits for FREE to all medical-enrolled employees and up to seven (7) of their immediate family members.

Dental Plan

Underwritten by MODA

$2,000 calendar year benefit maximum per covered individual includes $1,000 one-time orthodontia benefit.

Full-time employees currently pay 10% of the total composite monthly premium.

Part-time benefit-eligible employee premiums are pro-rated according to their regularly scheduled work hours (50% for employees working 20-29 hours per week; 75% for those working 30-39 hours per week).

Employee composite monthly premium:

Employee with/without Dependents

Full-time Employees$15.40

Part-time 1 Employees (30-39 hours per week)$38.53

Part-time 2 Employees (20-29 hours per week)$77.05

VEBA Plan

Administered by HRA VEBA

Individual employee account that receives tax-free rollover amounts from the City-funded HRA Comp-A account remaining at the end of each plan year. The account belongs to the employee and may be invested in mutual funds similar to deferred compensation. The account can grow, tax free, and be used for future medical expenses and can be used either while still employed or after separation/retirement.

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Life, Personal Accident (AD&D) & Long-Term Disability Plans

Underwritten by New York Life

Group Basic Term Life Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a coverage amount of one times the employees annual salary, to a maximum benefit of $150,000, with a minimum benefit of $50,000. Coverage includes person accident coverage for loss of life and/or limb, per scheduled benefit package amounts.

Group Long-term Disability Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a a benefit of up to 66.67% of employee's covered earnings to a maximum of $9,000 per month.

Voluntary Life and AD&D: Active, full time employees of the City of Bend regularly working a minimum of 20 hours per week are eligible for additional voluntary coverage for the employee, spouse/domestic partner and dependent children.

Public Employees Retirement System (PERS)

The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers

Employee Assistance Program

Underwritten by Canopy

This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

AFLAC Supplemental Insurance (various plans are offered)
MASA ground and air ambulance membership
457(b) Deferred Compensation Plans sponsored by Nationwide Retirement Solutions & Mission Square Retirement

___

Temporary Medical Only Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire. (If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision, Prescription coverage

Underwritten by PacificSource Health Plans

Full-time, temporary employee(s) currently pay 10% of the total employee(s) monthly premium. Full-time, temporary employees are eligible for employee-only medical coverage. However, there is family coverage available should the employee choose to enroll and assume financial responsibility for the difference of premium.

Employee composite monthly premium:

EmployeeEmployee & DependentsFull-time Employees$71.48$1,143.69Deductible$2,000$4,000

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Public Employees Retirement System (PERS)

Employee Assistance Program

Underwritten by Canopy

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

MASA ground and air ambulance membership
457 Deferred Compensation Plans sponsored by Nationwide Retirement Solutions and Mission Square Retirement

If you have Federal student loan debt, (private student loans not included), or are considering going back to school, you may benefit from the Student Loan Forgiveness Program.

If you make 120 qualifying payments on your Federal student loan while working full-time for a qualifying employer, your Federal student loan debt may be forgiven.

Always check the loan servicer and type of loan you have to ensure you qualify.

How many years of professional experience do you have administering or supporting workforce processes such as payroll, timekeeping, leave administration, personnel transactions, staffing, scheduling, or HR operations?

Describe your professional experience using, maintaining, or supporting business information systems related to workforce administration, payroll, timekeeping, scheduling, or HR operations. Identify the systems involved and your specific responsibilities.

Required Question

Employer City of Bend

Address 710 NW Wall Street

Bend, Oregon, 97701

Phone 541-388-5525

Website http://www.bendoregon.gov