Firmwide Resiliency Office (FRO) - Associate

Join a forward-thinking team focused on effectiveness and risk reduction, tackling real world resiliency challenges. As part of the Firmwide Resiliency Office (FRO), you will help build solutions and partnerships that protect millions of people every day. Our diverse and progressive organization is committed to empowering you to reach your full potential through stimulating and complex work. You will collaborate with multidisciplinary teams, gaining broad exposure across business operations and corporate functions. This is an opportunity to make a meaningful impact and shape the future of resiliency at JPMorgan Chase.

As an Associate in the Firmwide Resiliency Office, you will play a key role in further strengthening the firms resiliency posture by enhancing the effectiveness of its Resiliency Testing program. This role will support efforts to streamline its operating models, enhance linkage to the control environment through data analysis and engagement with Control Management, and provide guidance and consultation to our LOB/CF partners. You will collaborate with diverse teams across the globe, supporting the need for various requirements, and contributing to the development and implementation of the Firmwide Resiliency lifecycle, with a concentrated focus on Testing. This role offers opportunities for professional growth, skill development, and broad exposure to business operations and corporate functions.

Job Responsibilities:

• Contribute to the development of the Firmwide Resiliency Testing lifecycle, inclusive of resiliency integration and operating model streamlining, by gathering input, preparing materials, and facilitating collaboration with partners.
• Assist LOB/CF partners by providing potential solutions for identified challenges.
• Support working groups and/or project teams, taking ownership of assigned deliverables and ensuring effective progress and delivery of objectives.
• Leverage data for conducting analyses and assisting in control process development.
• Foster relationship with Controls Management to strengthen feedback loop relative to Resiliency Testing
• Develop subject matter expertise in Firmwide Resiliency processes and practices with focus on Resiliency Testing

Required Qualifications, Capabilities and Skills:

• Ability to analyze and interpret complex problems using data to identify change drivers, and develop actionable solutions.
• Strong organizational skills, with the ability to manage multiple priorities and deliverables in a fast-paced, complex program environment.
• Attention to detail and process orientation
• Flexibility to be both an effective team player and individual contributor
• Intellectual curiosity with a proven ability to learn quickly.
• Strong Microsoft Office skills (Word, PowerPoint, Excel); data analytics skills (e.g., Alteryx, Tableau) are a positive.
• Effective written and verbal communication skills.
• Ability to effectively collaborate with diverse partners across the globe.

Preferred Qualifications, Capabilities and Skills:

• Bachelors degree or advanced degree
• 2-3 years of relevant experience in resiliency, controls and/or risk management
• Relevant certifications (e.g., PMP, CBCP, CRISC, or similar).
• Experience in operational resilience, risk management, or business continuity within a large, complex financial institution or similarly regulated environment.
• Strong understanding of corporate frameworks and their integration with other risk, control, or operational frameworks.
• Ability to drive projects and support wider team objectives in a dynamic environment.
• Familiarity with AI tools and solutions; ability to identify AI-driven process improvements.
• High degree of initiative, self-direction, and ability to work well under pressure.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans