Fish House Restaurant PM Server

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner.  The Server is also responsible for receiving and delivering guests orders and collecting payment.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
• Be familiar with the organization of the Restaurants and Lounges as well as service areas such as Room Service and Poolside Service
• Know the function of each job position in the outlet(s)
• Have a thorough knowledge of menus and current specials in all applicable outlets
• Service guests following all food and beverage requirements and LQA Standards
• Maintain an attentive, courteous, and efficient manner in all aspects
• Be familiar with the operation of the Micros POS System
• Perform cashiering functions by closing checks and preparing end of shift paperwork
• Perform opening and closing procedures and side-work duties according to assignment and established checklist
• Ensure that tables and side stands are kept stocked, tidy and clean
• Answer the telephone according to standards
• Consistently upsell food, beverage and promotional items to guests
• Receive and deliver food and beverage orders and collect payment
• Follow all responsible alcohol practices. Card all guests who appear under the age
• Of 40 and never serve alcohol to an intoxicated guest
• Follow all Health Department standards
• Follow all departmental and CHRM policies and procedures
• Notify management to any pertinent information each shift
• Clock in and out for each shift. Notify a manager if you are unable to do so
• Perform medium work, exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Perform any additional duties as assigned by the F&B MOD or other Property MODs

Qualifications/Requirements:

• Must be at least 18 years of age.
• Must have previous food and beverage experience; serving experience preferred.
• TIPS and/or Serv Safe certification(s) are a plus.
• Must have a flexible schedule and be willing to work holidays.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
• Ability to stand during entire shift.
• Ability to communicate in English.
• Ability to complete basic mathematical calculations.

A minimum of 6 months of Server or customer service experience preferred.