Job Overview:
As a Fitness Manager, you’ll be responsible for managing day-to-day fitness floor operations, equipment maintenance, and team supervision to ensure optimal performance, cleanliness, and safety throughout the Fitness Center. Provides safe, motivating, high-energy group exercise instruction and personal training. Maintains exceptional customer service standards, leads on-site staff, and assists with operational and administrative management.
Your Responsibilities:
- Manages daily fitness center floor operations, ensuring an orderly, safe, welcoming, and motivating environment.
- Coordinates schedules and daily task checklists for Front Desk staff, personal trainers, and group fitness instructors. Conducts staff onboarding, site orientations, and routine team meetings.
- Consistently enforces community fitness center rules, operating hours, guest-access guidelines, and equipment etiquette.
- Conducts daily equipment safety inspections, oversees sanitation protocols, and tracks maintenance work orders. Prepares annual equipment audit reports and coordinates with service vendors.
- Maintains inventory counts and restocks fitness supplies, sanitizing wipes, resistance bands, accessories, and promotional materials.
- Reviews and prepares month-end check requests for contract group exercise instructors and verifies personal training session fulfillment reports.
- Manages group fitness schedules and updates room-booking and class-registration software platforms.
- Compiles weekly and monthly facility check-in and usage reports for the General Manager and the Fitness Committee.
- Uses design tools (e.g., Canva) to create the monthly group exercise calendar, event flyers, wellness bulletins, and digital signage.
- Resolves resident app and software login issues, assists with account setup, and logs technical support tickets as needed.
- Instructs 7–10 group exercise classes per week across various formats (strength, HIIT, conditioning, etc.) to maintain consistent classes.
- Delivers resident equipment orientations, baseline fitness assessments, and customized exercise prescriptions.
- Conducts individual personal training sessions in accordance with facility policies and residents' goals.
Skills & Qualifications:
- At least 1 year of supervisory or lead experience in a commercial gym, athletic facility, or community recreation setting.
- Current CPR/AED and First Aid certifications.
- Nationally accredited Personal Training certification (NASM, ACE, ACSM, or equivalent).
- Minimum 1 year of experience teaching group exercise formats (or proven group instruction capability).
- Excellent interpersonal, problem-solving, organizational, and customer service skills.
- Working knowledge of Microsoft Excel, Canva, and fitness management/scheduling platforms.
- Willingness and ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays, as operational needs or class schedules require.
- Successful completion of a comprehensive pre-employment background check and drug screening.
Physical Requirements / Working Environment:
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
- For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:$26.00 - $29.00 per hour
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.