Fitness Studio Sales Manager

Studio 39 Fitness
  • Pittsburgh, PA
  • Full-time
2 days ago

Job Description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development

SALES LEAD JOB DESCRIPTION
ABOUT US
STUDIO 39 FITNESS is a boutique group fitness concept, focusing on helping clients to achieve their physical, psychological and life goals by offering challenging workouts led by skilled coaches in a supportive and empowering environment. Classes are delivered in a group setting, with state-of-the-art equipment in a room filled with energizing music and lights. We aim to help clients achieve their goals by creating a welcoming, motivating and inclusive space where we encourage participants to move at their pace, get a great workout and feel part of a supportive and welcoming community! The Studio 39 Fitness Sales Lead is critical to fostering this environment and helping to grow our community.


JOB SUMMARY
We are seeking a dynamic, self-motivated Studio Sales Lead with a passion for fitness, health and creating a positive environment for all clients and team members. The ideal candidate will play a crucial role in delivering a top-notch hospitality within and outside of the studio and ensuring exceptional experience with the brand. The Sales Lead will be responsible for studio growth by leading all sales efforts; fostering a positive environment for clients, employees, and partners; driving team productivity to support sales goals; and maintaining high standards of operational excellence.


The Sales Lead represents the brand in and outside of the studio, engaging with prospects, clients and partners to help the studio achieve goals for growth and retention. The Sales Lead demonstrates professionalism, excellent client service skills, self-motivation and a strong work ethic. This is an exciting growth opportunity for the right person to become part of our team to develop their sales and marketing skills and help expand the STUDIO 39 FITNESS community.  
 
Full-time role, with base + sales commission, and bonus potential.
 
PRIMARY RESPONSIBILITIES: 
·       Drive revenue growth through lead generation and nurturing, membership and product sales, and customer retention and growth.
·       Create exceptional client experience 
·       Effectively engage clients in studio, at events and by phone, text and email
·       Identify and engage with partners, eg, pop-ups, partnership deals, co-marketing opportunities
·       Lead marketing events 
·       Provide top-notch hospitality and issue resolution
·       Lead & train the front-desk team in excellent customer service and sales
·       Hold front-desk team accountable to goals 
·       Work independently—from idea generation, planning, prioritization, and weekly reporting 
·       Other duties, as assigned
 
SKILLS & CHARACTERISTICS
  • Affinity and passion for fitness, hospitality and helping others
  • Leadership Qualities: Maturity, Integrity, Emotional Intelligence, Adaptability, Resilience, Collaboration
  • Proven experience in fitness leadership and driving results
  • Demonstrated ability to understand client needs and communicate effectively
  • Self-motivated and driven to exceed goals
  • Ability to excel in a fast-changing, diverse, entrepreneurial environment
  • Problem-solving ability – “can-do” attitude; works through solutions independently
  • Self-motivated to provide great customer service and meet goals consistently
  • Communicates challenges constructively and adjusts, using good judgement
  • Excellent time management skills
  • Works harmoniously with co-workers, clients and external vendors
  • Punctual consistent, reliabile
  • Neat, clean, professional appearance
  • Communicates effectively in person, by phone, email and text
  • Strong attention to detail and accuracy
  • Tech Skills: Proficient in basic office software, including comfort with studio CRM for managing clients and sales
  • Fluent in English and have excellent communication skills 
  • Must have a sense of humor  
COMPENSATION & BENEFITS:
  • Competitive base rate PLUS sales commission & bonus potential
  • Healthcare stipend for full-time
  • 401K benefit
  • Training and opportunity for growth
  • Complimentary fitness membership during employment
  • Retail product and community partner discounts and opportunities
Studio 39 Fitness is proud to be an Equal Employment Opportunity and Affirmative Action employer. Studio 39 Fitness does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity.

Numbers & Facts

LocationPittsburgh, PA
Job TypeFull-time

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Retention/Renewalunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • English Languageunmatched
  • Entrepreneurshipunmatched
  • Establish Prioritiesunmatched
  • Exceeded Sales Goalunmatched
  • Fitnessunmatched
  • Geneticsunmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Lead Generationunmatched
  • Leadershipunmatched
  • Marketingunmatched
  • Musicunmatched
  • Needs Assessmentunmatched
  • Problem Solving Skillsunmatched
  • Psychologyunmatched
  • Retailunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Commissionunmatched
  • Sales Managementunmatched
  • Sales Supportunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched

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