FL-DOH-Patient Care Programs-Help Desk Specialist

Help Desk Specialist

Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs.

Pay rate $17.00, vendor rate $22.10.

Skills needed:

• Three years of customer service experience.
• Two years of clerical duties in data entry and troubleshooting.
• Three years of Microsoft Office proficiency.
• Professional office experience.

Required/desired skills:

• Ability to speak and understand English - Required - 0
• High School Diploma or Equivalent - Required - 0
• 3 yrs customer service experience in a professional environment - Required - 3 Years
• 2 yrs of clerical duties in data entry and troubleshooting - Required - 2 Years
• Proficient in Microsoft Office Suite - Required - 3 Years
• Help desk experience - Highly desired - 0