Fleet Operations Manager

About zTripzTrip is North America’s largest taxi transportation company, proudly operating in 38 cities across the U.S. We are revolutionizing the industry by delivering safe, reliable, efficient, and technology-driven mobility solutions. Our mission is to create a superior transportation experience that is customer-focused and, above all, safe.

Position Overview

We are seeking a highly motivated and experienced Fleet Operations Manager in Cincinatti, OH. This role is responsible for overseeing daily transportation operations, fleet management, safety compliance, and regulatory adherence.

The ideal candidate is a proactive leader with a strong background in transportation operations, DOT regulations, and driver safety programs, who can balance operational efficiency with strict compliance standards.

Key Responsibilities

Operations & Fleet Management

• Oversee fleet operations, including maintenance, dispatch, scheduling, and vehicle availability
• Coordinate in-house and third-party repairs, ensuring timely service completion
• Perform daily key audits and account for all vehicles on-site
• Manage vehicle onboarding and decommissioning processes
• Implement and monitor operational policies and procedures
• Analyze performance metrics and develop strategies for operational improvement
• Collaborate with internal departments to ensure seamless service delivery

Safety & Compliance

• Monitor and enforce driver safety protocols across assigned locations
• Conduct routine safety audits, inspections, and compliance reviews
• Ensure adherence to all local, state, and federal transportation regulations (including DOT requirements)
• Maintain accurate and up-to-date records for driver qualifications, background checks, and drug & alcohol testing
• Investigate accidents and incidents, developing corrective action plans
• Partner with driver services and safety teams to ensure full compliance with company standards and contracts
• Stay current on evolving regulatory requirements

Leadership & Support

• Lead, mentor, and support operations staff and drivers
• Assist in developing and delivering driver training and safety programs
• Foster a collaborative, accountable, and high-performing work environment
• Address customer inquiries and resolve operational issues efficiently
• Communicate effectively with drivers, leadership, and regulatory agencies

Qualifications

• Proven experience in transportation operations, logistics, or fleet management
• Strong knowledge of DOT regulations and transportation compliance requirements
• Demonstrated leadership, organizational, and problem-solving skills
• Excellent communication and interpersonal abilities
• Experience with transportation management systems and reporting tools
• Ability to analyze data and make informed operational decisions
• Valid Driver’s License

What We Offer

• Competitive salary (based on experience)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Career growth opportunities within a rapidly expanding organization
• Supportive, mission-driven team environment