Fleet Service Advisor

''59057'',''true'',''59057'',''false'',''Submission for the position: Fleet Service Advisor - (Job Number: 13767)'',''false'',''59057'',''false'',''true'',''Fleet Service Advisor'',''13767'',''!*!Under general supervision coordinates, schedules, monitors and administers the maintenance, repair, inspection and servicing of vehicles and associated equipment to ensure operational readiness, preservation, regulatory compliance and availability. Job requires working knowledge of fleet maintenance operations, preventive maintenance programs, repair coordination practices, computerized fleet management systems, parts purchasing and sourcing, and customer service principles sufficient to perform a broad range of technical and administrative activities. Although guidelines are available for handling various situations in this job, not every situation can be identified and a solution developed in advance. Judgment is required in interpreting, analyzing and adapting methods, techniques and procedures to specific operational needs or problems. Solves routine or recurring service coordination and customer support issues and identifies and suggests solutions to more complex maintenance, scheduling, vendor or repair concerns. Work is reviewed upon completion for accuracy, effectiveness and compliance with instructions, policies and established procedures. Regular contact with others inside the work group, internal customers, vendors and maintenance personnel is required to plan, coordinate or advise on work efforts, communicate repair status or resolve operational problems.

• Schedules the maintenance, repair, inspection, and servicing of vehicles and associated equipment.
• Creates, prioritizes, and closes work orders within the fleet management system.
• Coordinates vehicle and equipment repairs with internal maintenance personnel, vendors and internal customers.
• Monitors and tracks preventive maintenance schedules and contacts vehicle operators to coordinate required service.
• Utilizes fleet management system to maintain repair orders, labor charges, vendor invoices and maintenance documentation such as service histories, warranty information and associated reports, and to monitor asset utilization, maintenance trends, downtime and operational performance.
• Communicates repair status, estimated completion times, and equipment availability to internal customers and management.
• Identifies parts required for repair, sources parts required across multiple vendors, and picks up and delivers emergency or time-sensitive orders.
• Assists in evaluating maintenance costs and recommending cost-effective repair solutions.
• Coordinates outsourced repairs and specialty maintenance services with vendors and manufacturers.
• Ensures proper documentation and compliance with regulatory, environmental and safety requirements.
• Makes recommendations for improvements in fleet maintenance operations, scheduling processes, preventive maintenance programs, and customer service delivery.
• Provides technical assistance and training related to work order procedures, fleet systems, and maintenance coordination processes.
• Maintains tools, office equipment, and fleet management equipment in safe and proper working condition.
• Enforces safety rules, encourages safe work practices, and ensures unsafe conditions and behaviors are corrected.
• Performs other job-related work as assigned.

'',''!*!Under general supervision coordinates, schedules, monitors and administers the maintenance, repair, inspection and servicing of vehicles and associated equipment to ensure operational readiness, preservation, regulatory compliance and availability. Job requires working knowledge of fleet maintenance operations, preventive maintenance programs, repair coordination practices, computerized fleet management systems, parts purchasing and sourcing, and customer service principles sufficient to perform a broad range of technical and administrative activities. Although guidelines are available for handling various situations in this job, not every situation can be identified and a solution developed in advance. Judgment is required in interpreting, analyzing and adapting methods, techniques and procedures to specific operational needs or problems. Solves routine or recurring service coordination and customer support issues and identifies and suggests solutions to more complex maintenance, scheduling, vendor or repair concerns. Work is reviewed upon completion for accuracy, effectiveness and compliance with instructions, policies and established procedures. Regular contact with others inside the work group, internal customers, vendors and maintenance personnel is required to plan, coordinate or advise on work efforts, communicate repair status or resolve operational problems.

• Schedules the maintenance, repair, inspection, and servicing of vehicles and associated equipment.
• Creates, prioritizes, and closes work orders within the fleet management system.
• Coordinates vehicle and equipment repairs with internal maintenance personnel, vendors and internal customers.
• Monitors and tracks preventive maintenance schedules and contacts vehicle operators to coordinate required service.
• Utilizes fleet management system to maintain repair orders, labor charges, vendor invoices and maintenance documentation such as service histories, warranty information and associated reports, and to monitor asset utilization, maintenance trends, downtime and operational performance.
• Communicates repair status, estimated completion times, and equipment availability to internal customers and management.
• Identifies parts required for repair, sources parts required across multiple vendors, and picks up and delivers emergency or time-sensitive orders.
• Assists in evaluating maintenance costs and recommending cost-effective repair solutions.
• Coordinates outsourced repairs and specialty maintenance services with vendors and manufacturers.
• Ensures proper documentation and compliance with regulatory, environmental and safety requirements.
• Makes recommendations for improvements in fleet maintenance operations, scheduling processes, preventive maintenance programs, and customer service delivery.
• Provides technical assistance and training related to work order procedures, fleet systems, and maintenance coordination processes.
• Maintains tools, office equipment, and fleet management equipment in safe and proper working condition.
• Enforces safety rules, encourages safe work practices, and ensures unsafe conditions and behaviors are corrected.
• Performs other job-related work as assigned.

'',''!*!

High school diploma or equivalent and three (3) years of experience in fleet maintenance coordination, automotive service advising, vehicle maintenance administration, fleet operations support or related work involving vehicle and equipment maintenance activities for a fleet of at least 100 vehicles.

Note: Twelve (12) semester hours of college level coursework in business mathematics, accounting, technical writing, English, automotive technology, data processing/computer science or related field may be substituted for one (1) year of the required experience.

A valid driver''s license is required prior to employment and must be maintained during employment in this classification. ASE Service Consultant Certification is preferred.

The starting pay for this position is $25.98.

PHYSICAL REQUIREMENTS:

Sitting

Up to 6 hours per day

Lifting

Up to 2 hours per day

Walking

Up to 6 hours per day

Up to 50 max. pounds

Standing

Up to 4 hours per day

Pushing

Up to 2 hours per day

Bending

Up to 2 hours per day

Up to 50 max. pounds

Squatting

Up to 1 hour per day

Pulling

Up to 2 hours per day

Stooping

Up to 2 hours per day

Up to 50 max. pounds

Reaching

Up to 2 hours per day

Climbing

Up to 2 hours per day

Balancing

Up to 1 hour per day

Stairs

Up to 1 hour per day

Twisting

Up to 2 hours per day

Ladder

Up to 1 hour per day

Crawling

Up to 1 hour per day

Step-stool

Up to 1 hour per day

Kneeling

Up to 1 hour per day

Excessive heat

Up to 8 hours per day

Typing

Up to 4 hours per day

Excessive cold

Up to 8 hours per day

Data Entry

Up to 4 hours per day

Dust

Up to 8 hours per day

Humidity

Up to 8 hours per day

Loud Noise

Up to 8 hours per day

Hands in Water

Up to 1 hour per day

Unusual hearing or vision demands:

None

Other physical demands or notes:

JEA employees should not attempt to lift, pull or push a load in excess of 50lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position. Outdoor walking in non-paved areas. Climbing on and off vehicles and equipment.

'',''!*!

High school diploma or equivalent and three (3) years of experience in fleet maintenance coordination, automotive service advising, vehicle maintenance administration, fleet operations support or related work involving vehicle and equipment maintenance activities for a fleet of at least 100 vehicles.

Note: Twelve (12) semester hours of college level coursework in business mathematics, accounting, technical writing, English, automotive technology, data processing/computer science or related field may be substituted for one (1) year of the required experience.

A valid driver''s license is required prior to employment and must be maintained during employment in this classification. ASE Service Consultant Certification is preferred.

The starting pay for this position is $25.98.

PHYSICAL REQUIREMENTS:

Sitting

Up to 6 hours per day

Lifting

Up to 2 hours per day

Walking

Up to 6 hours per day

Up to 50 max. pounds

Standing

Up to 4 hours per day

Pushing

Up to 2 hours per day

Bending

Up to 2 hours per day

Up to 50 max. pounds

Squatting

Up to 1 hour per day

Pulling

Up to 2 hours per day

Stooping

Up to 2 hours per day

Up to 50 max. pounds

Reaching

Up to 2 hours per day

Climbing

Up to 2 hours per day

Balancing

Up to 1 hour per day

Stairs

Up to 1 hour per day

Twisting

Up to 2 hours per day

Ladder

Up to 1 hour per day

Crawling

Up to 1 hour per day

Step-stool

Up to 1 hour per day

Kneeling

Up to 1 hour per day

Excessive heat

Up to 8 hours per day

Typing

Up to 4 hours per day

Excessive cold

Up to 8 hours per day

Data Entry

Up to 4 hours per day

Dust

Up to 8 hours per day

Humidity

Up to 8 hours per day

Loud Noise

Up to 8 hours per day

Hands in Water

Up to 1 hour per day

Unusual hearing or vision demands:

None

Other physical demands or notes:

JEA employees should not attempt to lift, pull or push a load in excess of 50lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position. Outdoor walking in non-paved areas. Climbing on and off vehicles and equipment.

'',''US Dollar (USD)'',''

225 N Pearl Street (225 N Pearl Street)

225 N Pearl Street

Jacksonville, 32202

'',''225 N Pearl Street'',''225 N Pearl Street'','''',''Jacksonville'',''32202'',''Nov 3, 2026, 3:40:36 PM'',''Nov 3, 2026, 3:40:36 PM'',''Nov 17, 2026, 11:59:00 PM'',''Nov 17, 2026, 11:59:00 PM'',''false'',''59057'',''59057'',''true'',''59057'',''false'',''Submission for the position: Fleet Service Advisor - (Job Number: 13767)'',''false'',''59057'',''false'',''true''