Flexera Engineer
Bethesda, MD
Full Time | On Site
Join Synertex LLC and support mission-critical enterprise operations through advanced IT Asset Management (ITAM), Software Asset Management (SAM), and cloud optimization solutions. We are seeking a highly skilled Flexera Engineer with deep experience implementing, configuring, and maintaining Flexera in complex, secure enterprise environments. This role plays a key part in ensuring software visibility, license compliance, and cost optimization across multi-cloud and hybrid infrastructure.
The selected candidate will serve as a technical SME responsible for designing, operating, and optimizing Flexera-based capabilities while integrating with enterprise IT systems such as ServiceNow and supporting broader systems engineering and governance objectives.
RESPONSIBILITIES:
1. Flexera Platform Engineering & Administration
- Implement, configure, and maintain Flexera ITAM/SAM solutions across enterprise environments.
- Manage discovery tools, inventory data, normalization, and software license reconciliation.
- Maintain system health, performance, and data accuracy within Flexera platforms.
- Support ongoing upgrades, patches, and platform enhancements.
2. Software Asset Management (SAM) & License Optimization
- Perform software license tracking, entitlement management, and compliance reporting.
- Identify optimization opportunities to reduce software spend and eliminate license waste.
- Support audit readiness and compliance reporting for enterprise software vendors.
3. Integration & Automation
- Integrate Flexera with enterprise systems such as ServiceNow and other CMDB/ITSM tools.
- Develop and support automation workflows for data ingestion, reconciliation, and reporting.
- Ensure seamless data flow between discovery tools, CMDBs, and cloud platforms.
4. Cloud & Hybrid Environment Support
- Provide visibility into cloud usage across AWS and Azure environments.
- Support cloud cost allocation, optimization, and governance initiatives.
- Assist in aligning IT asset data with multi-cloud infrastructure environments.
5. Troubleshooting & Support
- Diagnose and resolve issues related to Flexera data ingestion, discovery, normalization, and reporting.
- Provide advanced technical support for integration and platform performance issues.
6. Documentation & Reporting
- Maintain detailed documentation of configurations, processes, and system architecture.
- Produce reports and dashboards supporting IT governance, compliance, and leadership decision-making.
REQUIREMENTS:
- Bachelor's degree + 8–14 years of relevant experience (or equivalent advanced experience)
- Active TS/SCI with Polygraph required
- 5+ years of hands-on experience with Flexera or comparable SAM/ITAM tools
- Experience in enterprise IT asset management, licensing, and compliance frameworks
- Experience supporting cloud environments (AWS/Azure preferred)
- Experience working in complex, regulated, or IC/DoD environments preferred
SKILLS & COMPETENCIES
- Strong hands-on experience with Flexera (FlexNet Manager Suite / Flexera One preferred).
- Deep understanding of Software Asset Management (SAM) and IT Asset Management (ITAM) principles.
- Experience integrating Flexera with ITSM platforms such as ServiceNow.
- Familiarity with cloud environments (AWS and/or Azure) and cost optimization practices.
- Strong analytical skills for license reconciliation, data normalization, and reporting accuracy.
- Ability to operate in secure, mission-driven, enterprise-scale environments.
- Strong communication skills and ability to work across technical and governance stakeholders.