Notice to Applicant about this Employer: You are applying for a job with an independently
owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store,
not Ace Hardware Corporation. The independent store owner alone is responsible for and
independently makes all decisions concerning employment related matters, including hiring,
firing, discipline, supervision, staffing and scheduling.
Sales Associate Job Posting
Major Job Responsibilities
Greet, welcome and work with customers to ensure that they have a positive experience in the
store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s
S.A.L.E.S process,
Possess strong knowledge of store layout and most, if not all, of the store’s departments and
services
Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics
provided by Ace and the store’s management team
Use provided communication and own tools in an effort to help the team work in the most efficient
way to best serve customers
Act as the store’s representative when necessary and set a great example for our staff
Help create a positive, professional, clean and safe environment
Help answer associate radio pages and customer calls quickly, courteously and effectively
Utilize available resources to effectively solve problems
Pursue learning opportunities and trainings as recommended by the store’s management
team(s) and by self identification
Remain in touch with daily operational goals and plans as outlined by store management
Have an awareness of store promotions and various advertisements, promote the Ace Rewards
Program
Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the
store
Remain honest and communicative with customers, associates and management
Operate Point of Sale as necessary to be able to best serve customers
Other related duties as assigned
Minimum Requirements
High school or GED, equivalent experience
A commitment to service excellence and customer satisfaction
Ability to work in teams and communicate frequently, well
Ability and willingness to work flexible hours including evenings, weekends and holidays
depending on the needs of the business
Upon receiving training, be able to cashier under 50% of shift
Due to the potential of using power equipment and the store’s scheduled hours, applicants must
be at least 16 years of age
Preferred Qualifications
Bilingual
Benefits
Merchandise discount
Training program
Flexible work hours
After 90 days of full time (30+ hours each week) employment, employer contribution to health and
dental insurance are options; vision also available to associates by 100% self-paid premiums.
FLSA Status: Non-Exempt
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Other
Benefits
- Paid time off
- Health insurance
- Employee discount
- Other