Flight Coordinator

Position Overview

Freight Runners Express is seeking a highly organized and detail-oriented Flight Coordinator to support our growing air cargo and charter operations. We are a 24/7/365 operation. Training provided.

This is three, 12-hour shifts

Days/Hours

• Saturday, 12:01am- 12:00noon
• Sunday, 12:01am- 12:00noon
• Monday, 12:01am- 12:00noon

This role is similar to positions such as dispatch coordinator, logistics coordinator, or operations specialist in other industries. If you thrive in fast-paced environments where priorities shift quickly-and enjoy coordinating people, schedules, and real-time operations-this role could be a great fit.

You'll serve as a central hub of communication, ensuring flights are scheduled efficiently, customers are informed, and operations run smoothly from start to finish.

Key Responsibilities

• Coordinate and schedule flights based on customer needs, aircraft availability, and crew schedules
• Act as the primary point of contact between pilots, customers, maintenance teams, and internal departments
• Monitor multiple communication channels (phone, email, internal systems) and prioritize tasks in real time
• Track flight activity and proactively address delays, changes, or operational challenges
• Provide timely updates and high-quality service to customers throughout the flight process
• Identify opportunities to enhance service, including schedule adjustments or additional flight needs
• Ensure all trip details are accurate, documented, and communicated clearly
• Maintain detailed records of flight schedules, communications, and operational updates
• Collaborate with internal teams to resolve issues quickly and keep operations running efficiently

What We're Looking For

We welcome candidates from a variety of backgrounds, especially those with experience in:

• Customer service in fast-paced environments
• Trucking and logistics coordination
• Airline or airport operations
• Dispatch or scheduling roles

Key skills and traits:

• Ability to process information coming from multiple sources at once
• Strong organizational and time-management skills
• Clear and professional communication (written and verbal)
• Comfort working in time-sensitive, rapidly changing situations
• Problem-solving mindset with a focus on solutions
• Customer-first attitude with the ability to build trust and relationships
• Experience with scheduling, dispatching, or coordinating operations is highly preferred

Employment Requirements

• Ability to pass all criminal background checks and a pre-employment drug screening.
• Ability to obtain airport security credentials which includes FBI and TSA clearance.
• US Citizen or legal authorization to work in the United States.
• Must possess a valid drivers license.

Benefits:

• Medical/Dental/Vision/Life/Disability Insurance
• 401(k) Retirement Savings Plan with company match
• PTO accrual
• Paid holidays

FRE/ACE is a part 135 airline operating in Milwaukee for 40 years. We offer newer facilities, heated hangars, updated aircraft and avionics, and friendly atmosphere. We are a growing company with plenty of room to advance your career with management opportunities. We are proud to be a drug and alcohol-free workplace and require pre-employment prohibited substance testing. Each applicant must be a United States citizen or have the legal right to work in the United States.

FRE/ACE is an equal opportunity employer.