Billing, Compensation and Benefits, Computer Skills, Customer Support/Service, Demographics, Documentation, Fast Food, Healthcare Providers, Hospital, Insurance, Leading Edge Technology, Medical Imaging, Medical Office, Medical Records, Multiplatform/Cross-Platform, Multitasking, Outpatient Care, Patient Assessment, Patient Care, Reimbursement, Telephone Skills
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Full-Time Float Patient Service Representative - Southern Colorado Region
Schedule: Monday-Friday, Full-Time
Lumexa Imaging partner Touchstone Medical Imaging is seeking an experienced, patient-focused Float Patient Service Representative to support multiple outpatient imaging centers throughout our Southern Colorado region. This role provides coverage at the following locations:
- Touchstone Imaging Aurora - 3055 S. Parker Rd., Aurora, CO 80014
- Touchstone Imaging Dry Creek - 125 Inverness Dr. E., Suite 150, Englewood, CO 80112
- Touchstone Imaging Uptown - 1007 E. Colfax Ave., Denver, CO 80218
- Touchstone Imaging Castle Rock - 3911 Ambrosia St., Suite 104, Castle Rock, CO 80109
This is a great opportunity for someone who enjoys variety, thrives in a fast-paced environment, and is passionate about providing outstanding customer service to patients across multiple locations.
What We Offer- Mileage reimbursement between assigned locations
- Monthly bonus opportunities
- Shift differential opportunities
- Medical, dental, vision, life, and pharmacy benefits (Effective 1st of the month following your hire date)
- 401(k) with employer contribution
- Paid short-term disability
- Paid vacation and PTO beginning on Day 1
- Employee referral bonus program
Responsibilities- Schedule patients for imaging exams and procedures
- Verify insurance and obtain authorizations
- Check patients in and out
- Answer and direct incoming phone calls
- Maintain accurate patient demographic and insurance information
- Communicate with the billing office as needed
- Process patient records and documentation
- Deliver excellent customer service while supporting multiple imaging centers
Qualifications- 1-4 years of experience in a medical office or hospital setting preferred
- Experience with insurance verification and authorizations required
- Ability to manage a high patient volume
- Strong customer service, communication, and computer skills
- Ability to multitask and adapt to different clinic environments
About Touchstone Medical Imaging
Touchstone Medical Imaging is a leading provider of outpatient diagnostic imaging services. Our mission is to provide high-quality imaging in a comfortable, patient-centered environment while delivering exceptional service to our patients and referring providers. As a Float Patient Service Representative, you'll play an important role in ensuring patients receive a welcoming, seamless experience across our Southern Colorado locations.
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.U
US Radiology Specialists