Food and Transportation Programs Associate

Job Summary

The Food and Transportation Programs Associate perform clerical duties associated with the delivery and documentation of food and transportation programs, to include filing, collecting eligibility data, monitoring program compliance, entering data into agency databases and support with the compliance of grants, contracts, program protocols, policies and procedures of DAP Health.

Essential Duties/Responsibilities

• Collaborate with the Food and Transportation Programs Coordinator (FTPC) with the Ryan White Food and Transportation's monthly voucher distribution and mailings according to eligibility reports and program standards or care
• Review and verify client eligibility for program participation
• Assist voucher inventory reconciliation with the Finance Department
• Collect and process all Transportation Requests (gas vouchers) received from eligible clients during monthly distribution
• Distribute monthly bus passes to eligible clients participating in the program
• Maintain clinic food insecurity supplies and emergency food bag inventory
• Maintain receipt tracking for client signatures as required by grants
• Document all food, gas cards and bus passes issued to eligible clients in their electronic database
• Scan and/or file all food and transportation receipts and any other documents as needed
• Maintaining documentation compliance
• Coordination with other departments to ensure uninterrupted client services
• Appropriate interactions with clients with the purpose of resolving program related issues
• Supporting all phases of the monthly voucher and transportation distribution process from preparation through final documentation review
• Perform other duties as assigned

Supervisory Responsibilities: None

Required Skills/Abilities

• Strong clerical, computer and organizational skills including data entry and Microsoft Office Suite
• Bilingual (Spanish) preferred

Education and Experience

• Minimum of two (2) years of work experience in customer service OR medical, social work, or social services related fields
• Minimum of two (2) years of work experience in an administrative setting

Working Conditions/Physical Requirements

• This position is on-site at DAP Health Sunrise
• Work a flexible schedule, which may include some Saturdays per year for the mobile pantry distribution
• Ability to lift 24 pounds
• Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and talking