Food & Beverage Supervisor (Full Time/Seasonal) Marriott Myrtle Beach Resort & Spa at Grande Dunes Myrtle Beach, SC
We are looking for an experienced F&B Supervisor with excellent customer service skills, who are passionate about the hospitality industry. The position will oversee all outlets to include Oceans 82nd, Blue Restaurant & Bar, Ala Carte, Ocean Blue Café and Cove Pool Bar. This is a full time position for the summer and part time for off season.
Responsibilities
- Performs all duties and responsibilities in a timely and effective manner with a sense of urgency
- Participates in the recruitment, selection, and training of staff
- Supervise food and beverage staff
- Ensure customer satisfaction; uphold and maintain high quality customer service and hospitality.
- Maintain inventory control costs
- Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
- Respond to guest inquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines.
- Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
- Keep immediate supervisor informed of significant issues and take prompt corrective action
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere. Resolve internal conflict amongst staff
- Ensuring back of house area and outlet are cleaned after closing to comply with state regulations
- Working as part of a fun, high-energy team.
- Adhering to all food safety regulations and quality controls.
Requirements - Completion of a food service administration, hotel or restaurant management course is an asset
- Excellent sales, customer service and communication skills
- Solid leadership & organizational skills
- Proven human resource management skills such as training and motivation
- Knowledge of the products, services, sector, industry and local area
- Knowledge of relevant legislation and regulations
- We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
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