What You'll Expect
As a Food & Beverage Supervisor, you will help oversee the daily operations of the restaurant, ensuring smooth service, strong teamwork, and an excellent guest experience. You will work closely with the Food & Beverage Manager to support staff, maintain service standards, control costs, and achieve department goals.
What You'll Do
- Supervise daily operations, including servers, bartenders, food runners, and kitchen staff
- Interview, hire, train, and develop team members
- Lead by example and ensure guests receive exceptional service
- Handle guest questions, concerns, and complaints professionally
- Maintain a positive, professional, and team-oriented work environment
- Ensure employees follow company policies, procedures, and safety standards
- Assist with scheduling and controlling labor costs while minimizing overtime
- Monitor inventory and assist with ordering food, beverages, and supplies
- Help achieve sales, marketing, and quarterly department goals
- Work with management to review financial performance and improve operations
- Attend management meetings and assist with special projects as needed
What You'll Bring
- At least 3 years of front-of-house supervisory experience in a high-volume restaurant
- Strong leadership, communication, and listening skills
- Excellent customer service and problem-solving abilities
- Strong organizational skills and attention to detail
- The ability to work independently and as part of a team
- A positive attitude and a passion for developing and supporting others
- Honesty, integrity, accountability, and professionalism
- The ability to manage multiple tasks while maintaining high service standards
What We Require
- Must be able to lift up to 50 lbs. and work in environments with loud noise, secondhand smoke, and varying temperatures
- Flexible schedule including nights, weekends, and holidays
- High school diploma, GED, or equivalent relevant experience
- Ability to complete tasks efficiently and meet business expectations
- Commitment to providing exceptional service to both guests and team members
- Ability to understand department goals, manage labor and inventory, and contribute to overall restaurant profitability