Category:Food and Beverage Status: Non-Exempt Reports To: General Manager, Kitchen Manager, Restaurant Manager, and Bar Manager Job Description The main responsibility of a Food Server is to anticipate the guests' needs and provide each one with a positive and customized dining experience. Food servers need to be able to show true hospitality to their guests and have a positive attitude towards their co-workers. Restaurant and kitchen cleanliness are essential to maintain a positive working environment and an inviting atmosphere for all. Benefits - Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Paid time off
- Voluntary life insurance
- Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)
Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities - Practice Sanitation and Safety principles while in the kitchen and restaurant, including Health Code compliance.
- Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed.
- Maintain fast pace for customer service needs
- Serve all items within designated ticket time and alert management if ticket times are not being met
- Process all orders and payments in a timely fashion
- Multitask to eliminate work quickly by practicing good working habits including cleaning up as you go and preparing for busy hours during the slow hours.
- Greeting, Seating and Serving each guest in a timely fashion
- Constant communications with guests to ensure needs are being met.
- Proper handling of guest issues or complaints and alert management if guest satisfaction is not met.
- Respond to a dissatisfied guest immediately.
- Proper handling of guest checks with knowledge of different allowable payment methods.
Skills / Experience - Knowledge of safety, sanitation, and accident prevention principles.
- Thorough knowledge of the Restaurant and Bar Point-of-Sale system.
- Cash handling experience, including making proper changes for guests.
- Basic math skills necessary to make change, including addition, subtraction, multiplication, and division.
- Must be able to multi-task well and work well under pressure.
Physical Requirements - Stand and walk swiftly for extended periods of time.
- Bend to obtain items near the floor.
- Carry service trays over their head.
- Lift up to 50 lbs with or without assistance.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.
Core Values
- Service - Personalized, warm, and consistently exceptional customer service.
- Value - Committed to deliver quality products for great prices.
- Growth - Promote personal development and growth for all team members.
- Family - Create a family-like environment by staying close to our guests and our team members.
- Passion - Work with passion and enthusiasm every day.
|