Food Server

Benefits:

• Employee discounts
• Flexible schedule

Come join our amazing team! Tohono Chul Garden Bistro is open daily from 8 AM to 4 PM. We have live entertainment every Friday and Saturday night from 5 to 8 PM.  There are lots of opportunities to advance and/or showcase your talents.  Bartending experience is a plus!
https://tohonochul.org/dining/


POSITION SUMMARY: To coordinate a minimum four-table station to provide a dining experience that meets or exceeds guest’s expectation. Provides food, beverage, service and hospitality that meet all Tohono Chul Garden Bistros standards and procedures

• Obtains station assignments from host/hostess or Manager-On-Duty at the start of the work shift; correctly completes all assigned opening and side work duties in a timely manner.
• Greets guests immediately, makes suggestions and answers questions regarding food, beverages and service. 
• Practices salesmanship to enhance the dining experience without allowing guests to over order. Uses guests’ names regularly throughout the dining experience
• Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Takes and records food and beverage orders from guests  Via handheld point of sale device
• Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation 
• Observe bistro diners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.
• Practices teamwork by assisting fellow employees, as needed, by serving food, practicing table maintenance and bussing to enhance our guests’ dining experience.
• Communicates to the Manager-On-Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.
• Correctly presents the guest check and processes payment for all food and beverages sold.
• Closes station only upon direction from Manager-On-Duty; correctly completes all closing, side work and checkout duties in a timely manner.
• Performs all duties and maintains knowledge of all standards and procedures