Food Service Associate

The Food Service Associate will report to the Culinary Program Manager and will be responsible for preparing the ingredients for Tree House lobster rolls and pizza, according to predetermined specs, and serving the item to the guest. This person will provide excellent guest experience and help carry out our overall mission to make the best beverages, and now food, in the world and to serve them in the most friendly and memorable environment possible.

Working conditions: candidates must be comfortable working outside in a mobile food unit and standing on your feet for long periods. Mobile food units are opened in all weather conditions. Candidates will be required to train to satisfy both pizza and lobster roll service. At varying points in the year, team members will be working to create lobster rolls or pizza.

This position is part-time, based in Sandwich, MA and requires the ability to work a minimum of three shifts each week. 

The starting base rate for this position is $21-23/hour. Compensation is only one component of the total rewards package, as this role is eligible for participation in the company bonus program and a robust perks package.

As a Food Service Associate, you will be responsible for the following:

• Preparing lobster rolls to the specifications of our Tree House lobster roll SOP
• Preparing pizza to the specifications of our Tree House pizza SOP
• Serving our food items to customers in an inviting, friendly environment
• Performing quality checks, ensuring that the ingredients are meeting the standards set by Tree House
• Labeling and organizing ingredients in correct dated (FIFO) order so they can be easily accessed
• Monitoring inventory and notifying management of low stock levels as necessary
• Keeping work areas and overall kitchen sanitized and clean
• Keep all kitchen ingredients in accordance with company policy and product shelf dates, always making use of the oldest products first (first in, first out)
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained
• Perform other kitchen duties as assigned

Minimum Qualifications:

• Prior experience working in a customer facing position, ideally in the food service industry
• A food handler’s license is preferred
• Proven food preparation and food handling experience
• Working knowledge of proper food handling procedures
• The ability to follow standardized recipes
• The ability to work in a fast-paced environment
• The ability to work in a team
• Excellent communication skills
• Exceptional customer service skills

Benefits and Perks!

• Wellness reimbursement
• EAP (Employee Assistance Program)
• Birthday Paid Day Off
• 40/56(NY) hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
• 401k with company match, 100% vested starting at enrollment 
• Paid volunteer hours
• Pet Insurance available at discounted group rate
• Complimentary nutrition consultations 
• Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products 
• Discount of 50% on most products for personal use
• 3 free drafts and 2 free crew cans per shift
• 3 free drafts per guest for your immediate family when visiting 
• 2 items per year embroidery benefit