Food Service Associate

Join us at Holy Family Hospital

Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. Our goal is to offer low-cost, high-quality healthcare to the people who live and work near our hospital, so they don’t have to travel far for great care.

Our two campuses in Methuen and Haverhill have a total of 320 beds, and we are a full-service, acute care hospital offering comprehensive inpatient medical/surgical units, outpatient care, and 24/7 emergency services. We have three behavioral health units: cardiac telemetry, and critical care service lines. Our Haverhill campus offers all private rooms, and our Methuen campus offers a new state-of-the-art catheterization suite and Joint Center of Excellence, named as a Blue Cross Blue Shield Blue Distinction+ Center for Knee and Hip Replacement.

Position Summary:

Responsible for nutritional service of patient, customers, employees, and community. Responsible to the customer for courteous, accurate, timely service.

Qualifications:

• Education: High School graduate or equivalent.

• Experience: Experience with catering, retail foodservice, cashiering preferred.

Job Responsibilities, including, but not limited to:

• Orders, prepares, portions, serves food, snacks, and nourishments; maintains supplies applicable to area served, and prioritizes job duties to maintain customer service / flow of responsibilities.
• Works tray assembly line. Delivers and retrieves patient trays according to safety and customer service standards.
• Cleans, sanitizes dishes, utensils, and equipment. Reviews and stores daily deliveries and rotates stock according to standards. Knows proper procedure for handling food and operating equipment, including cash register system, dish machine, patient tray carts, cafeteria cooking equipment such as grill, fryer, panini, and other small appliances such as blender, etc. Covers catering and special functions as assigned.
• Accurately operates cash/credit/payroll deduction applications of cash register and is accountable for daily balances and cash deposits, and for accurately applying charges to all items purchased according to process set by management. Maintains customer focus and utilizes customer service standards during all interactions with employees, physicians, patients, and visitors.
• Performs other related duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.