Food Services Call Center Representative- Bayview/Part time

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Job Details

Requisition #:672797 Location:Johns Hopkins Bayview Medical Center, Baltimore, MD 21224 Category:Support Services (Services/Trades) Schedule:Rotating Shift Employment Type:Limited

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

The Food Services Call Center Representative works under moderate supervision, performs a wide variety of clerical tasks. Responsible in ensuring quality service standards by modifying patient menus, updating unit cortexes, passing out trays and obtaining patient satisfaction surveys. Works as a team player to fulfill patient's needs in a timely, courteous and efficient manner.

Principle Duties and Responsibilities of the Food Services Call Center Representative:

• Work is performed in a fast paced call center environment which requires a high degree of concentration, attention to detail and ability to multi-task.
• Work requires the skills to read and understand instructions, add and subtract numbers, and make comparisons between numbers and letters.
• Work requires the ability to understand and respond to simple written or verbal instructions, questions or requests for information. Work occasionally requires contact with patients and/or visitors, which involves courtesy.
• Work requires proofreading and/or reviewing documents.

Requirements:

Work requires a high school diploma or GED and one year of customer service experience.

Shift:

Rotating shift

Weekend Work Required

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com

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