Description
The Foreclosure Prevention Counselor will assist with the implementation and coordination of MFSC’s Foreclosure Prevention Program. He/She will be responsible to respond to all foreclosure assistance inquiries, conduct intake and assessment, counsel, develop resolution strategies. He/she will ensure program’s goals; objectives and outcomes are in compliance. Additionally, Foreclosure Prevention Counselor will organize outreach and marketing efforts to potential clients.
Key Responsibilities
- Serve as primary resource to MFSC’s Foreclosure Prevention Program;
- Conduct homeowner intake interviews, collect documents and assess homeowners’ financial situation;
- Enter, track and update homeowners’ information in funder’s database on a day to day basis;
- Provide credit counseling and credit management to clients;
- Counsel homeowners to develop credible and realistic resolution strategies and formulate action plans;
- Work with lending institutions to negotiate homeowners’ desired workout;
- Gather all necessary documents to complete a workout package to send to lender, follow-up on submitted package and update homeowners;
- Provide referral services that would assist homeownership and retention by preparing an up-to-date list of referral resources;
- Establish credible relationships with lenders, servicers, real estate agents, attorneys and mortgage insurance companies;
- Initiate/coordinate outreach activities by sending letters, flyers and planning workshops, seminars and trainings for homeowners;
- Work with community, civic, religious groups, etc. to identify clients in need of offered services;
- Market the Foreclosure Prevention Program;
- Carry out reporting, invoicing, performance and compliance activities as contractually required by funder;
- Perform other related duties as required.
Skills, Knowledge and Expertise
- Minimum of a High School Diploma or equivalent required. Bachelor’s Degree in Business, Human Services, or related field highly preferred.
- Minimum 3-5 years related experience required.
- Proven understanding of Foreclosure Prevention Field
- Previous participation in Housing Counseling and or Foreclosure Prevention trainings required.
- Must be able to work evenings, weekends, and attend overnight out-of-state trainings, seminars and workshops as necessary.
- Highly motivated and enthusiastic as the position requires a lot of tracking, follow-up and updating.
- Must have excellent organizational, written and oral communication skills, and ability to work efficiently and effectively with minimal supervision.
- Experience in credit counseling and management, marketing and effectively planning/ conducting workshops and seminars preferred.
- Bilingual in Haitian Creole or Spanish preferred.
Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.