Forward Deployed Engineer (Agentic AI)

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are looking for strong Sr. Enterprise Architect Oracle/SAP, Agentic AI Practice with demonstrated experience designing and presenting solutions for SAP, Oracle, and JD Edwards. A seasoned techno-functional solution architect with client-facing consulting experience is needed and the candidates should have exposure to AI, automation, and agentic AI experience, will help us reimagine how enterprise work gets done.

This role requires more than standalone AI engineering, chatbot development, data science, platform engineering, or backend development. The ideal candidate combines ERP process expertise with practical AI and automation judgment. Rimini Street has an existing team of AI engineers, designers, and platform resources. What we need now are Solution-focused Enterprise Architects who understand ERP systems and ERP business processes, ERP architecture, integrations, and enterprise transformation.

AI sits on top of the ERP. The role will be embedded with enterprise clients, working remotely, with onsite visits as engagements require.

Position Summary

Reporting to the VP of Innovation and Solution Delivery, the Sr. Enterprise Architect Oracle/SAP, Agentic AI Practice works directly with enterprise clients to understand ERP business process problems and help design modern AI-enabled solutions on top of existing ERP systems.

The right candidate should understand how systems like SAP ECC, SAP S/4HANA, Oracle E-Business Suite, Oracle Cloud ERP, and JD Edwards work in real enterprise environments.

This person should be able to work with business users, process owners, IT teams, ERP teams, architects, and executives to understand how work happens today and how it should work in the future.

The goal is not to replace ERP but to build an intelligent innovation layer over the client's existing ERP estate using automation, workflows, Agentic UX, AI agents, MCP-style integrations, SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Azure AI, AWS, Google Cloud, and other enterprise AI platforms where appropriate.

The role is platform-agnostic by design. The solution should fit the client's environment, not force the client into one platform.

Essential Duties and Responsibilities

• Lead discovery sessions with business users, IT teams, ERP owners, process owners, architects, and executive stakeholders.
• Understand ERP business processes across finance, procurement, order management, supply chain, inventory, manufacturing, maintenance, master data, customer service, reporting, and approvals.
• Map current-state processes, including users, roles, handoffs, approvals, exceptions, reports, spreadsheets, emails, forms, manual work, and ERP touchpoints.
• Identify where the process is broken, where users are working outside the system, where work is delayed, and where automation or AI can create measurable business value.
• Define future-state processes using a practical mix of ERP integration, workflow automation, AI agents, Agentic UX, dashboards, and human-in-the-loop controls.
• Translate business pain points into clear solution requirements, architecture, scope, use cases, success criteria, and delivery plans.
• Design solutions that work with existing ERP systems such as SAP ECC, SAP S/4HANA, Oracle EBS, Oracle Cloud ERP, JD Edwards, and other systems of record.
• Help define how AI agents should safely read from, reason over, and act on ERP data and transactions.
• Work with AI engineers, integration architects, UX designers, and delivery teams to build prototypes, MVPs, and production solutions.
• Support ERP integration patterns using APIs, BAPIs, RFCs, IDocs, OData, REST services, middleware, JD Edwards Orchestrator, SAP BTP, Oracle integration tools, Rimini Connect, MCP-style tools, and secure integration layers.
• Use SAP BTP, SAP Joule, Oracle integration tools, JD Edwards integration patterns, ServiceNow, Rimini Connect, hyperscaler AI platforms, or custom integration approaches where they fit the client environment.
• Define approval gates, role-based access, audit trails, exception handling, rollback paths, segregation of duties, and governance controls for agentic workflows.
• Build trusted advisor relationships with client business, IT, ERP, data, security, and executive stakeholders.
• Communicate clearly with both technical teams and senior business leaders.
• Support workshops, demos, proposals, solution estimates, delivery plans, UAT, production rollout, and handover to support.
• Stay engaged through cutover and early production, then support a structured handover to the ongoing support team with documentation, runbooks, and knowledge transfer.
• Convert field learnings into reusable ERP plus AI solution patterns, accelerators, reference architectures, and delivery templates.

Experience

This is a Principal-level Enterprise Architect role. We are looking for candidates who can operate independently within complex enterprise client environments. The strongest candidates will have deep ERP experience, strong consulting experience, and enough AI, automation, and agentic AI experience to help clients modernize business work on top of existing ERP systems.

We are not looking for AI-only engineers who have no ERP or business process background.

• 8-10 years of experience in ERP, enterprise systems, solution architecture, technical consulting, or enterprise transformation.

• AI knowledge is important, but it must sit on top of ERP process knowledge, architecture, consulting experience, and business transformation thinking.

• Strong experience with at least one major ERP platform:

• SAP ECC

• SAP S/4HANA

• Oracle E-Business Suite

• Oracle Cloud ERP

• JD Edwards

• Strong techno-functional understanding of ERP business processes, such as:

• Procure-to-pay

• Order-to-cash

• Record-to-report

• Invoice processing

• Vendor onboarding

• Customer master

• Material master

• Inventory management

• Demand planning

• Supply chain planning

• Manufacturing

• Plant maintenance

• Warehouse operations

• Finance reconciliation

• Approvals and exception handling

• Experience working in consulting, systems integration, ERP implementation, ERP support, ERP modernization, advisory, or enterprise transformation.

• Proven track record working directly with enterprise clients in complex environments.

• Experience working directly with business stakeholders and IT stakeholders.

• Experience running or supporting discovery workshops.

• Experience mapping as-is and to-be business processes.

• Experience translating business requirements into solution architecture and delivery scope.

• Experience with ERP integrations, APIs, middleware, data flows, security, roles, authorizations, and enterprise release processes.

• Practical exposure to AI, automation, workflow platforms, RPA, analytics, ServiceNow, SAP BTP, SAP Joule, or agentic AI.

• Experience supporting proposals, SOWs, delivery estimates, executive presentations, client workshops, and solution roadmaps is strongly preferred.

Strongly Preferred Experience

• Direct SAP and Oracle experience.
• JD Edwards experience.
• SAP BTP experience, including SAP Integration Suite, SAP Build, SAP Fiori, CAP, ABAP extensions, APIs, events, workflow, and side-by-side extension patterns.
• SAP Joule exposure or understanding of SAP's AI and copilot direction.
• Understanding of SAP clean-core principles and how to extend SAP without creating unnecessary technical debt.
• Oracle EBS or Oracle Cloud ERP architecture and integration experience.
• Experience with Oracle Integration Cloud, Oracle APIs, PL/SQL, workflows, or related Oracle enterprise patterns.
• Experience with JD Edwards architecture, business functions, integrations, Orchestrator, and legacy modernization.
• Experience with ServiceNow, App Engine, IntegrationHub, ERP Canvas, Workflow Data Fabric, or enterprise workflow platforms.
• Experience with AI agents, LLMs, RAG, prompt design, MCP, tool calling, agent orchestration, and AI governance.
• Experience with Azure AI, AWS Bedrock, Google Vertex AI, OpenAI, Claude, or other enterprise AI platforms.

Skills

• SAP, Oracle, or JD Edwards architecture knowledge.
• ERP techno-functional solution architecture.
• ERP business process knowledge across finance, procurement, supply chain, manufacturing, inventory, master data, maintenance, and order management.
• ERP integration concepts, including BAPI, RFC, IDoc, OData, SOAP, REST, file integrations, APIs, events, middleware, and secure gateway patterns.
• SAP BTP, SAP Joule, and SAP clean-core awareness.
• Oracle and JD Edwards integration patterns.
• SQL and enterprise data understanding.
• Understanding of master data, transactional data, data quality, data lineage, permissions, and ERP data semantics.
• Workflow and automation design.
• Understanding of LLMs, RAG, embeddings, vector search, prompt design, AI agents, MCP-style tools, and agent orchestration.
• Understanding of human-in-the-loop controls, approval gates, audit trails, segregation of duties, and rollback paths.
• Understanding of enterprise deployment, CI/CD, change control, release governance, UAT, production support, and handover.
• Ability to work with AI engineers, integration architects, ERP architects, security teams, UX designers, and delivery teams.
• Strong written and verbal communication across business, technical, and executive audiences.
• Strong consultative and outcome-driven mindset.
• High autonomy, resilience, and pragmatism in legacy and politically complex enterprise environments.

Consulting and Client Skills

This is a client-facing role. The right candidate must be able to:

• Run business and IT discovery conversations.
• Ask strong process questions.
• Understand the business problem before jumping to technology.
• Explain ERP and AI concepts in plain language.
• Work with CIOs, CFOs, COOs, business process owners, IT leaders, ERP teams, security teams, architects, and developers.
• Shape use cases into clear scope, value, architecture, and delivery plans.
• Support proposal and SOW development.
• Build trust with clients.
• Stay practical, calm, and outcome-focused in complex enterprise environments.

What Good Looks Like

A strong candidate should be able to walk into a client conversation and explain:

• How the ERP process works today
• Which ERP system owns the process and data
• Which users perform the work
• Which roles approve the work
• Which transactions, workflows, forms, reports, integrations, and data sources are involved
• Where the process slows down
• Where the exceptions happen
• Where manual work exists
• Where Excel, email, forms, and offline approvals are being used
• Where AI should be used
• Where normal workflow, rules, or deterministic automation should be used instead of AI
• How to safely integrate with SAP, Oracle, or JD Edwards
• How to keep the ERP system of record stable
• How to improve the user experience through Agentic UX
• How to measure value and business outcome

Education

• Bachelor's degree in computer science, engineering, information systems, business systems, or related field, or equivalent practical experience.
• ERP consulting and real enterprise transformation experience are more important than the degree alone.

Location

Remote - U.S.

Travel

Travel typically 25 percent to work with clients, prospects, partners or attend events

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

The general salary range for this type of role is 140k - 180k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini's target pay for each position is available upon request during the applicant's Interview process.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company

• We dream big and innovate boldly.

• Colleagues

• We work with extraordinary people who create a culture of mutual respect and collaboration.

• Clients

• We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

• Community

• We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.