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Fraud and BSA Assistant Manager

University of Michigan Credit Union

Ann Arbor, Michigan

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JOB DETAILS
SKILLS
Case Management, Click Through Rate (CTR), Coaching, Communication Skills, Corrective Action, Credit Union, Customer Experience, Customer/Client Research, Due Diligence, Financial Policies, Financial Procedures, Financial Regulations, Geography, Google Search Engine, Hyperion Pillar, Internal Audit, Know Your Customer (KYC), Leadership, LexisNexis, Lift/Move 20 Pounds, Loss Mitigation, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Money Laundering, Onboarding, Performance Analysis, Performance Management, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Quality Control, Quality Management, Regulations, Regulatory Compliance, Risk, Risk Analysis, Risk Management, Staff Development, Statistics, Team Player, Training/Teaching, Trend Analysis, USA PATRIOT Act, Writing Skills
LOCATION
Ann Arbor, Michigan
POSTED
23 days ago
Summary
 
Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
 
This position is responsible for assisting the manager in leading the Fraud and BSA team and providing both an excellent team member and member experience. Coaches and provides team member development opportunities. Assists with managing and monitoring all aspects of the BSA compliance Department and Fraud Departments within the organization. Assists with monitoring and reporting of fraud trends, CTR, SAR, and High Risk transactions and member accounts along with other functions related to Fraud and BSA areas. May serve as BSA Officer.
 
Why join the UMCU Team?
  • Work with a high energy and collaborative group of supportive professionals.
  • We are committed to helping you own your career and grow professionally and personally.
  • Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
  • Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
  • Tuition reimbursement and a student loan debt repayment program
  • Our Fidelity 401k program with employer match is one of the most generous you'll find.
  • From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What you'll be doing in this role:
  • Assists Solutions Manager with leadership responsibilities including but not limited to selection and promotion,  retention, recognition, coaching, engagement, direction, performance management, corrective action, compensation, job responsibilities, training and development   
  • Monitor loss trends and identify tools or software needed to mitigates losses
  • Assist with internal audits, regulatory exams, procedures, policies and risk assessments.
  • Collaborate with other departments to improve internal controls and reduce fraud risk.
  • Oversee the quality control when filing of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to ensure they meet the required requirements.
  • Ensure enhanced due diligence (EDD) reviews for high-risk clients including MSBs, MRBs, PEPs, and foreign entities, ensuring compliance with BSA/AML regulatory standards.
  • Ensure the Monitoring and evaluating of members risk ratings based on transaction behavior, geography, and customer type to ensure accurate customer risk profiling of the New Business Accounts after opening and recurring.
  • Utilize KYC and case management systems (e.g., A.I Oasis, LexisNexis, Google Searches) to streamline onboarding and ongoing monitoring processes.
  • Assists in planning and managing all aspects of the department. Performs the duties of any department team member when necessary
  • Creates a team environment that facilitates engagement and team member participation
  • Assists manager with training, development and performance of team members
  • Assists with conducting team meetings
  • Assists with remediating audit and exam findings within their control to ensure compliance with necessary regulations.
  • Monitors department performance with metrics, statistics and analysis and recommends adjustments as necessary
  • Prepares statistical and operational reports as needed
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Assist with reviewing the BSA and Fraud Software to ensure the alerts are pulling accurate data, and document changes when necessary
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities; representing UMCU at events, internal or external meetings/trainings, team building or UMCU events. Onboarding new team members as needed.
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
  • Other duties as assigned
What you'll need for this role:
  • Bachelor’s degree or equivalent; and 2 or more years of leadership experience, is preferred.
  • Minimum of 2 years’ experience in a financial institution or related industry is preferred
  • BSA/AML or fraud certifications preferred
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment 
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

About the Company

U

University of Michigan Credit Union

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