Fraud Associate II - 2nd Shift

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Fraud Associate II - 2nd Shift

Category: Administration

Main location: United States, Arizona, Tucson

Position ID: J0926-1895

Employment Type: Full Time

U.S. - CGI Federal roles - Visa and Passport

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Position Description:

CGI Federal is looking for experienced Fraud Associate II to support the Western Passport Center (WPC). The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required.

Your future duties and responsibilities:

With oversight from the Government Fraud Program Manager (FPM), the Fraud Associate Level II performs data analysis in support of the Fraud Program Office and other duties as assigned.

The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I as well as, but not limited to, the following:

• Enter and maintain data in an in-house fraud database
• Verify and analyze data in various internal, law enforcement, and commercial databases (e.g. LexisNexis, CCD, EVVE, CURP, CLEAR) and report results
• Track fraud case statistics
• Update Agency/Center FPM SharePoint page
• Interface with Diplomatic Security and other Passport Center/Agencies
• Interface with stakeholders (acceptance facilities, law enforcement, and other Government agencies)
• Conduct analytical case reviews
• Assist in curriculum development and training aides for Passport staff training
• Provide training, oversight, and guidance to lower-level Fraud Associates and other contract staff in the Fraud Office

Required qualifications to be successful in this role:

• Must have or be able to obtain a SECRET clearance (US Citizenship required)
• Bachelor's Degree (or) High School equivalency with 4 years of experience as a Support Associate Level III or IV (or) 4 years of experience in law enforcement, criminal justice, intelligence, or other professional analytic positions, and;
• Three (3) years of law enforcement, criminal justice, intelligence, or other professional analytic experience, and;
• Five (5) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, MS Access, and MS Outlook.
• Must meet all qualifications requirements of the Fraud Associate Level I
• Capable of analyzing facts and evaluating information, drawing conclusions from such evaluations, and formulating recommendations
• Capable of leading small teams
• Capable of doing repetitive functions such as lifting, sitting, reaching, twisting, sealing envelopes, and filing.
• Standing in the public waiting area of the agency, while assisting the internal and external customer and general public. You may be required to stand for a minimum of 6 hours, but not to exceed 12 hours in a given day based upon scheduling requirements.
• Ability to work as triage helper in managing the public in an orderly manner.
• Ability to move up to 45 lbs
• Ability to work in inclement weather conditions, as requested by our government customer.

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

#PassportUS

#CGIFederalJob

Skills:

• Administration
• Communication
• Customer Service & Support
• Data Entry
• Fraud management

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

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Applicants have rights under Federal Employment Laws:

• EPPA
• FMLA
• Know Your Rights: Workplace Discrimination is Illegal
• Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.