Fraud Operations Manager

Think Like a Detective. Lead Like a Pro. Protect What Matters.

Fraud never stands still-and neither do we!

Waukesha State Bank is looking for a sharp, proactive Fraud Operations Manager to lead our fraud prevention efforts, stay one step ahead of emerging threats, and protect our customers and the Bank.

This is an opportunity for a hands-on leader who thrives on solving problems, uncovering suspicious activity, and developing a team that makes a difference every day.

What You'll Do:

• Lead the charge – Coach and develop a team of fraud professionals while overseeing daily fraud operations.
• Connect the dots – Investigate suspicious transactions, identify fraud trends, and uncover opportunities to prevent losses.
• Stay one step ahead – Strengthen fraud detection strategies, improve processes, and respond to emerging threats.
• Protect our customers – Balance effective fraud prevention with the personal service that sets community banking apart.
• Collaborate and innovate – Partner with internal teams, law enforcement, and industry resources to combat fraud.

What You'll Bring:

• 2+ years of supervisory experience.
• 3+ years of deposit banking experience; fraud operations experience strongly preferred.
• Strong investigative instincts, analytical skills, and sound judgment.
• A passion for developing people, solving problems, and delivering exceptional customer service.
• Experience with Verafin? Even better!

Ready to take the lead in fighting fraud?Join Waukesha State Bank and put your leadership skills and investigative mindset to work protecting what matters most-our customers and our community.

Full-Time | Onsite | Monday–Friday | Waukesha County

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

Employment with Waukesha State Bank is contingent upon the successful completion of a criminal background check and drug screen.

EOE Disability/Vet