Fraud Prevention Specialist

General information

Country

USA

State

Ohio

City

Cincinnati

Descriptions & requirements

About the role:

The Cargo Security team has the opportunity and responsibility to make decisions in the best interest of TQL when it comes to evaluating high risk scenarios/fraud & theft prevention. As a member you will be responsible for supporting the sales floor by providing issue resolution, risk management, and excellent customer service. If you excel at problem solving and critical thinking, apply today!

What's in it for you:

• Compensation starting at $18.50+/hour

• Advancement opportunities with structured career paths and mentoring sessions

• Paid training to set you up for success

• Comprehensive benefits package

• Health, dental and vision coverage

• 401(k) with company match

• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

• Certified Great Place to Work with 900+ lifetime workplace award wins

What you'll be doing:

• Review and complete TQL fraud preventative audits
• Manage carrier's loading status through risk assessments
• Assess and problem solve situations brought by the Sales, carriers, or external parties
• Document review findings in TQL's proprietary tracking system
• Communicate internally and externally on investigations
• Assist in reviewing high risk customers and commodities
• Support all functions of Op Sales including external compliance, fraud and theft prevention, and cargo risk management

What you need:

• Strong analytical, problem-solving and critical-thinking skills
• Ability to evaluate information, identify potential risks and make sound business recommendations
• Strong planning and organizational skills with the ability to manage multiple priorities
• Excellent verbal and written communication skills
• Ability to work independently and make decisions in a fast-paced environment
• Strong relationship-building skills and the ability to collaborate effectively across teams
• Interest or experience in risk management, insurance, compliance, transportation, logistics or freight is a plus
• Self-motivated and dependable

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com