Freight Dispatcher — Transportation Experience Required
Full-Time | Remote — United States | U.S. Freight Operations
Bring Your Transportation Background Into Dispatch
We are hiring a Freight Dispatcher with prior hands-on transportation-industry experience to support U.S. freight operations.
Previous employment specifically as a freight dispatcher is not required, but applicants must already have practical experience in trucking, logistics, fleet operations, truck-driver recruiting, freight brokerage support, freight coordination, or a closely related transportation function.
This is not a no-experience position.
Applicants must understand U.S. trucking operations and have working knowledge of freight load boards.
Freight Evaluation and Load Boards
- Use DAT One, Truckstop, or comparable freight load boards to search, filter, and compare available loads.
- Evaluate freight based on lane, equipment type, pickup and delivery requirements, loaded miles, deadhead miles, appointments, and available driver hours.
- Calculate loaded miles, deadhead miles, total trip miles, and rate per mile.
- Evaluate whether available freight is operationally suitable for the assigned truck.
- Identify excessive deadhead, unrealistic appointment schedules, equipment conflicts, or other operational concerns.
- Compare freight options according to authorized operating requirements.
- Present suitable freight options for authorized review and booking.
Trip Planning and Dispatch Operations
- Plan realistic trips around pickup and delivery appointments, driver Hours of Service, routing, weather, and applicable restrictions.
- Review rate confirmations and dispatch instructions for accuracy.
- Coordinate pickup and delivery information with drivers.
- Assist with appointment scheduling and shipment coordination.
- Track pickup, transit, delivery, delays, and other load milestones.
- Communicate operational changes and exceptions promptly.
- Negotiate freight rates only when specifically authorized.
- Coordinate the next appropriate operational action throughout the load lifecycle.
Driver, Broker, and Customer Communication
- Communicate professionally with U.S. CDL-A drivers, freight brokers, shippers, receivers, and transportation personnel.
- Confirm freight, pickup, delivery, appointment, and contact information.
- Provide drivers with accurate load and shipment instructions.
- Maintain professional telephone, email, and digital communication.
- Escalate safety, compliance, broker-verification, documentation, or service concerns when appropriate.
Transportation Documentation
- Maintain accurate dispatch and load records.
- Organize rate confirmations, bills of lading, proof-of-delivery documents, and related freight paperwork.
- Update operational spreadsheets, dispatch systems, and applicable records.
- Document delays, detention, layover, TONU, and other applicable shipment exceptions.
- Identify missing, incomplete, or inconsistent information.
- Maintain accurate records throughout each assigned shipment.
Required Transportation Background
Applicants must have previous professional experience in at least one relevant transportation area, such as:
- CDL-A truck driving
- Truck-driver recruiting with practical trucking knowledge
- Fleet operations or fleet support
- Transportation or logistics coordination
- Freight brokerage support
- Carrier operations
- Load planning
- Freight coordination
- Comparable U.S. trucking or transportation operations
Working knowledge of freight load boards and the ability to search and evaluate available freight are required.
Required Skills
- Working knowledge of U.S. trucking and freight operations.
- Familiarity with DAT One, Truckstop, or comparable freight load boards.
- Understanding of common equipment types, including Dry Van, Reefer, Flatbed, and Step Deck.
- Ability to calculate loaded mileage, deadhead mileage, total trip mileage, and rate per mile.
- Understanding of U.S. freight lanes and basic trip planning.
- Working knowledge of driver Hours-of-Service considerations.
- Fluent professional spoken and written English.
- Strong professional telephone and business communication skills.
- Strong attention to detail and accurate recordkeeping.
- Computer proficiency and ability to work with spreadsheets and digital documents.
- Reliable internet access and dependable communication capability.
- Ability to work independently in a remote environment.
Helpful Additional Experience
- Transportation-management or dispatch-system experience.
- Experience coordinating owner-operators.
- Appointment scheduling and active-load tracking.
- Familiarity with ELD systems.
- Broker verification and freight-document review.
- Experience handling detention, layover, TONU, and other transportation exceptions.
Work Arrangement and Schedule
This is a full-time remote position supporting U.S. freight operations.
The position requires availability during assigned U.S. transportation operating hours. Specific working days and schedules will be provided as part of the hiring process.
Applicants must maintain a reliable computer, stable high-speed internet connection, dependable communication capability, and a professional remote-work environment.