Job PurposeProvide support to the Branch Manager in the area of inside operations, dispatch and retail sales. Essential Duties & ResponsibilitiesRoutinely provide courteous telephone and visitor reception as required.Assist with the inside sales function to include taking orders from customers, documenting these orders with the necessary paperwork, invoicing the customers, filing all the paperwork, and advising the Warehouse Supervisor of such orders.Investigate equipment returns for missing equipment and invoice the customer.Assist with all inventory functions within established policy and procedures.Advise the Branch Manager of anticipated additional equipment requirements on a continuous basis.Dispatch vehicles for timely pick-ups and deliveriesMonitor GPS AlertsContinuously undertake training through the assistance of the Branch Manager to become proficient in inside sales and product knowledge to better assist customers.Undertake other duties or special tasks as assigned by the Branch Manager.Other DutiesMaintain a stocked and clean showroom/officeMaintain petty cash, credit card logs and daily depositsReconcile & file paperwork dailyMinimum QualificationsHigh School Diploma or equivalentStrong Customer Service skills. Prior experience in customer service a plusCompetence with basic math and accounting skillsProficiency in use of computer programs including: Word, Excel, Outlook.Positive Attitude/Ability to work as a teamQuick learner who can handle different functions.Ability to multi-task and remain organized.Excellent verbal communicationProfessional appearanceWorking ConditionsEmployee will spend periods of time sitting at a desk working on a computer.Employee will spend periods of time counting and restocking items in showroom, warehouse, and yard.
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