Front Desk Admin - New Grads Welcome

Vivo HealthStaff

Pleasanton, CA

JOB DETAILS
SKILLS
Administrative Skills, Billing, Calendar Management, Cantonese Chinese Language, Co-Payments, Communication Skills, Detail Oriented, Electronic Medical Records, Health Insurance, Healthcare Providers, Interpersonal Skills, Mandarin Chinese Language, Medical Affairs, Medical Office, Multilingual, Organizational Skills, Patient Assessment, Record Keeping, Spanish Language, Telephone Skills
LOCATION
Pleasanton, CA
POSTED
2 days ago
Medical Office Front Desk

Location: Pleasanton, CA

Full-Time | Health Insurance & Benefits Included
About the Role

We are seeking a friendly, detail-oriented, and tech-savvy office admin to join an established medical practice in Pleasanton, CA. This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience.
Key Responsibilities
  • Greet and check in patients in a professional and courteous manner
  • Schedule appointments and manage provider calendars
  • Verify insurance eligibility and collect co-pays
  • Maintain accurate patient records in the electronic medical record (EMR) system
  • Answer and route phone calls, emails, and patient inquiries
  • Coordinate referrals and communicate with other healthcare providers
  • Support billing and administrative processes as needed
  • Maintain a clean, organized front office environment
Required Qualifications
  • Strong attention to detail and organizational skills
  • Comfortable using computers, EMR systems, and office software (tech-savvy)
  • Excellent communication and interpersonal skills
  • Spanish bilingual (highly preferred)
Preferred Qualifications
  • Medical admin background
  • Familiarity with navigating the American healthcare system (insurance, referrals, authorizations, etc.)
  • Language (Spanish, Cantonese, Mandarin, etc)
Benefits
  • Health insurance
  • Competitive compensation
  • Supportive team environment
  • Opportunities for growth within the practice

About the Company

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Vivo HealthStaff