Front Desk Agent

Front Desk Agent

Do you thrive in a fast-paced environment? Are you passionate about providing top-notch guest experiences? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!

We’re looking for Front Desk Agent professionals to join us in Girdwood, Alaska.

What You’ll Do

As a Front Desk Agent,you’ll play an essential role in creating a great first-impression and delivering a high-quality experience to our guests. Your responsibilities will include:

• Complete guest registration and check out processes.
• Ensure guest satisfaction by respond guest inquiries with accurate information and a positive attitude.
• Provide constant and consistent communications with guest services and the Front Office Manager.
• Maintain familiarity of operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system.
• Develop a strong knowledge of Resort activities, Girdwood Valley activities, and other potential points of interest to guests.

What We OfferStarting Wage: From $20 per hour Employee Housing for a small fee live and play where you workFlexible work schedules – year-round positions availablePaid time off & holidaysFree Mountain Pass for employees and qualified dependentsEmployee discounts on resort lodging, dining, and spa servicesMedical, Dental, and Vision Insurance401(k)

What We Need

• Ability to communicate with guests of all ages, along with all levels of colleagues and leadership.
• Computer literacy is required.
• Previous front desk experience preferred.

What to Expect Be on your feet for long shifts, including nights, weekends, and holidays. Work in a fast-paced, high-energy front desk environment. Adapt to seasonal changes and special events, including large groups and tours. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.

About Alyeska ResortAlyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!

If you’re ready to bring your passion to Alyeska Resort, apply today and be part of our guest experience adventure in the heart of Alaska!

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.