Front Desk Agent

Front Desk Agent

Business Unit: The Peninsula Beverly Hills

Location: Beverly Hills

Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking a Front Desk Agent who possesses a genuine warmth and sense of hospitality.

• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package

Key Accountabilities

• Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
• Act as the primary point of contact for guest inquiries, requests, and issues
• Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met

General Requirements

• Strong communication skills
• Experience in customer service in a luxury hotel or other luxury customer service environment
• An open and flexible schedule with the ability to work on the weekends and holidays
• Knowledge of Opera system a plus

Competitive Benefits Including:

• 100% company-paid medical, dental and vision coverage
• Paid time off
• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement
• Complimentary uniform laundering
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount

We are delighted to receive your resume for further consideration. The Peninsula Beverly Hills is an Equal Opportunity Employer. Please note, candidates must be eligible to work in the United States if hired. Hourly Rate: $30.39 per hour.

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Nearest Major Market: Los Angeles

Job Segment: Hotel Reception, Housekeeping, Hospitality