Front Desk Agent

Job SummaryTru by Hilton is seeking a friendly, service-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you'll help create a welcoming, upbeat experience by handling check-ins and check-outs, supporting reservations, and addressing questions with care and efficiency. If you enjoy being on your feet, working in a fast-paced environment, and taking pride in great guest service, we'd love to meet you. BenefitsMEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard Paid Holiday for Full Time/Part Time (upon hire) Paid Time Off for Full Time/Part Time (after 6 months of service) Nationwide Employee Stay Discounts for hotel brand stays ResponsibilitiesWelcome and assist guests during arrival and departure Check guests in and out; manage room keys and payment processing Answer questions and resolve concerns in a timely, professional manner Coordinate with housekeeping and maintenance to support guest needs Maintain accurate reservation and guest records