About the Role:
Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.
Responsibilities:
- Greet patients and visitors with warmth and professionalism.
- Manage appointment scheduling and patient check-ins efficiently.
- Answer phone calls and respond to inquiries in a timely manner.
- Maintain accurate patient records and ensure confidentiality.
- Assist with billing and insurance verification processes.
- Collaborate with medical staff to ensure smooth patient flow.
- Handle administrative tasks such as filing and data entry.
- Provide support to patients and families, ensuring a positive experience.
Requirements:
- High school diploma or equivalent; additional education is a plus.
- Previous experience in a front desk or customer service role preferred.
- Strong communication and interpersonal skills.
- Proficient in using office equipment and scheduling software.
- Ability to multitask and stay organized in a fast-paced environment.
- Compassionate demeanor with a focus on patient care.
- Team player who is adaptable and willing to learn.
- Knowledge of medical terminology is a plus.
About Us:
NJ Pediatric Neuroscience Institute has been dedicated to providing specialized care for children with neurological conditions. Our commitment to excellence and patient-centered approach has made us a trusted name in the community, where both our patients and employees thrive.
About New Jersey Pediatric Neuroscience Institute
At New Jersey Pediatric Neuroscience Institute (NJPNI), we believe that every patient should receive exceptional and individualized treatment.
Our mission is to provide the best possible healthcare in the areas of childhood developmental disorders and pediatric neurological and neurosurgical diseases. We seek to improve a child’s health and quality of life by delivering expeditious and accurate diagnoses along with a comprehensive array of surgical and nonsurgical therapeutic options.
Family involvement, support, and education are critical to a child’s understanding of their illness, treatment of and recovery from that illness. We understand that the entire family is affected by childhood illness and that the needs of each family, like each child, are unique.
We believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world. We treat every child, and every family, as our own and our patients’ lives have become an important part of our lives.
Careers at NJPNI
Are you passionate about pediatric neuroscience?
Do you want to be part of a collaborative team that’s transforming the future of neurological care? At NJPNI, we’re committed to advancing the field and improving lives. We invite you to explore exciting career opportunities with us and be part of a team that’s making a real impact.