Front Desk Assistant

POSITION: Front Desk Assistant (Full-Time, Non-Exempt)

COMPENSATION: Hourly rate, plus Benefits eligibility

SUMMARY

A Cardinal Group Front Desk Assistant is an adaptive, outgoing, and hardworking leader. This position requires the ability to maintain high quality customer service and lead the front desk team.

RESPONSIBILITIES (Included but not limited to)

• Welcomes students and visitors by greeting them, in person or on the telephone; answering questions or referring inquiries.
• Oversees the front desk team to ensure that all necessary tasks are completed and excellent customer service is given to all residents and visitors.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Uses MS Word and Outlook effectively to create documents, send emails, and maintain calendar appointments.
• Assists with on-campus housing fairs and other related high school marketing events.
• Contributes to team effort by accomplishing related results as needed.
• Participates in Cardinal U as required.

QUALIFICATIONS

• High school diploma or equivalent.
• Ability to use Microsoft Word and Outlook accurately and effectively.
• Excellent customer service skills.
• Excellent verbal and written communication.
• Ability to lift up to 40 pounds.
• Ability to work up to forty hours per week including weekends.
• Ability to embody the Cardinal Culture and Cardinal's Core Values every day.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The Team Member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 40 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

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