We are seeking a passionate Front Desk Associate to serve as the hub of our hotel, delivering exceptional guest experiences through proactive, caring service. If you have a winning personality, high responsibility, and enjoy engaging with guests, this full-time role is perfect for you.
What You'll Receive (Full-Time):
- Compensation: Competitive pay + up to $225 referral bonus.
- Perks: Hilton and Turf Hotel room night discounts.
- Benefits: Medical/Dental insurance, PTO (holiday, vacation, personal).
- Retirement: 401K with company contribution.
- Recognition: Employee awards.
Your Role:
- Guest Service: Provide courteous service, handle concerns promptly, and ensure satisfaction.
- Operations: Manage check-ins, process payments/cash handling, and answer phones.
- Communication: Liaison between departments and management regarding guest needs.
- Safety/Productivity: Maintain safety protocols, support team members, and keep a positive environment.
Requirements:
- High School Diploma.
- Prior experience in public-facing service preferred.
- Ability to stand/walk for an 8-hour shift.