Front Desk Associate

Front Desk Associate – Full-Time and Part-Time

Home2 Suites by Hilton Elkhart

 

About the Role

Be the first point of contact for our guests at Home2 Suites by Hilton Elkhart. We are hiring both full-time and part-time Front Desk Associates. Open availability is required (mornings, evenings, overnights, weekends, and holidays).

 

Responsibilities

• Perform guest check-ins and check-outs, manage reservations, and process payments accurately.

• Use the property management system (PMS) to manage room assignments, folios, and guest records.

• Deliver warm, efficient Hilton-standard guest service and respond to guest requests and concerns.

• Promote Hilton Honors and hotel amenities.

• Handle cash, balance drawers, and complete shift reports.

• Maintain a clean, organized lobby and front desk area.

• Uphold safety, security, and emergency procedures.

 

Requirements

• Open availability required for full-time and part-time schedules.

• Strong customer service and communication skills; hotel or retail experience preferred.

• Comfortable with computers and PMS systems; cash handling ability.

• High school diploma or equivalent; must be at least 18 years old.

 

Benefits

Competitive hourly rate; Paid Time Off; employee hotel discounts; training and advancement opportunities; health benefits for eligible full-time associates.

 

About JSK

South Bend, IN-based management, investment & development company operating Marriott, Hilton, IHG & Choice branded hotels.

 

JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.