Front Desk Coordinator Bilingual (Spanish)

A Smile 4 U

  • Atlanta, GA
  • 30+ days ago
  • Full-time
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Skills

  • Calendar Managementunmatched
  • Call Centersunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Dentistryunmatched
  • Interpersonal Skillsunmatched
  • Multilingualunmatched
  • Oral Surgeryunmatched
  • Organizational Skillsunmatched
  • Orthodonticsunmatched
  • Outpatient Careunmatched
  • Patient Assessmentunmatched
  • Patient Chartsunmatched
  • Patient Follow-upunmatched
  • Pediatricsunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Treatment Planunmatched

Description

 
 

 

We are growing!

The ideal candidate is an upbeat, professional, reliable, and Bilingual Front Desk Coordinator who is looking to work in a multi-specialty office who sees patients of all ages.
 
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
 
Responsibilities

-Check-in patients & collect balance/co-pays due prior to services; update patient chart, as required.
-Check-out patients.
-Discuss treatment plans with patients
-Answer and respond to telephone calls with professionalism.
-Complete daily overview of upcoming patient appointments.
-Call and confirm all scheduled patient appointments.
-Make follow up appointments for patients.
-Assist with Hygiene and Orthodontics recall lists, missed & cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times.
-Verify all orthodontic patients are on a 3-month prophy jet recall.
-Maintain service logs and clinic logs on a daily basis.
-Assist clinic with insurance verification, when requested.
-Assist with front office supply inventory needs.

Required Qualifications

- Bilingual in Spanish (required)
- Previous customer service, call center experience is a plus
- Strong interpersonal, communication and organizational skills
- Customer service oriented with a professional demeanor
- Reliable, organized and collaborative team player


Benefits

-Full time team members qualify for Medical/Dental/Optical Insurance coverage after 90 days
-Incentive bonuses
-Great work/life balance
-Schedule flexibility
-Positive & family oriented work environment
-Opportunity to work in a very unique environment with exposure to many specialties

*Dental experience preferred

Pay is based on experience

Numbers & Facts

LocationAtlanta, GA
Job TypeFull-time

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