Interface with clients, potential clients and visitors at the front desk, train and supervise front desk, phone and data entry volunteers, and perform basic data entry activities for Prestonwood Pregnancy Center - Southwest (PPC - SW).
Responsibilities:
Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling
Perform client follow-ups as scheduled
Train and assist front desk volunteers, including onboarding and ongoing training
Perform opening and/or closing duties at PPC locations
Maintain cleanliness of center waiting room, client rooms and reception area
Provide information, feedback, and suggestions to enhance client experience
Adhere to HIPAA regulations, maintain client confidentiality
Model excellence in all areas
Other duties as assigned
Numbers & Facts
Location
Southwest, PA
Skills
Administrative Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Data Entryunmatched
Develop and Maintain Customersunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Onboardingunmatched
Pay-Per-Click Advertisingunmatched
Regulationsunmatched
Report Distributionunmatched
Telephone Skillsunmatched
Typingunmatched
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