Front Desk Guest Service Representative

Lenexa
  • Lenexa, Kansas
  • $15–$16 Per Hour
  • Autofill and Review
2 days ago

Job Description

Benefits:
  • Employee Discount
  • Opportunity for advancement
  • Training & development
Our Front Desk Team Members help create a Golden Experience for our families by providing exceptional customer service to guests in person, over the phone and via email. This role is responsible for building relationships with families, supporting daily operations, and helping grow our school through confident program recommendations and enrollment conversations.
In addition to delivering outstanding service, Front Desk Team Members play an important role in:
  • Converting trial families into enrolled members
  • Promoting program upgrades, camps, parties, and special events
  • Retaining current families through proactive communication and relationship-building
  • Supporting overall school sales goals and membership growth
Sales Incentives & Growth Opportunities
We reward team members who help grow our school!
Front Desk Team Members are eligible for:
  • Sales-based bonuses and incentives
  • Gift cards and cash prizes for enrollment goals and promotions
  • Recognition through “Shout-Out” Awards and performance contests
  • Growth opportunities into leadership roles for top performers
Available shift:
Overland Park
  • Saturday: 8:30 AM - 1:00 PM
Lenexa
  • Monday: 3:30 PM – 7:30 PM
  • Tuesday: 3:30 PM – 7:30 PM
  • Thursday: 3:30 PM – 7:30 PM
Additional shifts may become available for pickup.
Why Goldfish Instead of Another Job?
  • Make an immediate and lifelong impact on children and families every day
  • Work in a fun, upbeat environment that celebrates kids and team success
  • Flexible part-time scheduling
  • Paid training
  • Performance rewards including gift cards, cash prizes, and recognition awards
  • Fun and diverse team culture
  • Opportunities for advancement and leadership development
You will report directly to General Manager: Kirsten Conrad
Pay
  • Starting at $15/hour
  • Pay negotiable for highly experienced candidates
  • Additional earning potential through sales incentives/bonuses
Requirements
  • Excellent customer service skills
  • Strong work ethic
  • Strong verbal and written communication skills
  • Comfortable recommending programs and discussing enrollment options with families
  • Reliable transportation to and from work
  • Ability to commit to at least 4 months of employment
Helpful Past Experience
While not required, candidates with experience in the following areas often thrive at Goldfish:
  • Aquatics
  • Babysitting
  • Camp Counselor
  • Child Care
  • Nanny
  • Education / Teaching / Instructing
  • Daycare / Early Education
  • After-School Programs
  • Customer Service
  • Retail Sales
  • Hospitality / Restaurant / Service Industry
Job Type: Part-time
Experience:
  • Sales: 1 year (Preferred)
Ability to Commute:
  • Lenexa, KS 66219 (Required)
Work Location: In person
Compensation: $15.00 - $16.00 per hour

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Numbers & Facts

LocationLenexa, Kansas
Salary$15–$16 Per Hour

Skills

  • After School Programsunmatched
  • Childcareunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Fast Foodunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Restaurantunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Sales Supportunmatched
  • Service Deliveryunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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