We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!
Responsibilities:
Welcome guests and prospective members
Provide tours for prospective members
Respond to inquiries in person, over the phone, and via email
Maintain a clean and organized lobby and front desk area
Accurately record client information and accept payments
Schedule classes and appointments
Manage incoming and outgoing correspondence
Ensure gym rules and systems are followed
Qualifications:
Friendly and professional disposition
A passion for health and fitness
Two or more years of customer service, receptionist, or front desk experience is preferred
Excellent communication skills, both verbal and written
Strong work ethic
Familiar with computers, spreadsheets, and scheduling software
Ability to multi-task and thrive in a fast-paced environment
Numbers & Facts
Location
Miami, FL
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Fitnessunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Spreadsheetsunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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