Kendall Eye Institute Inc is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated team of eye care professionals and make a meaningful impact on every patient's experience from the moment they walk through the door.
Responsibilities:
Greet and check in patients in a warm, professional manner
Schedule, confirm, and manage patient appointments using practice management software
Verify insurance eligibility and collect co-pays and patient payments
Answer and direct incoming phone calls, emails, and patient inquiries
Maintain and update accurate patient records and demographic information
Coordinate with clinical staff to ensure smooth patient flow throughout the office
Handle administrative tasks including filing, faxing, and managing correspondence
Requirements:
Prior front desk, medical receptionist, or administrative experience preferred
Experience in an ophthalmology or medical office setting is a plus
Familiarity with medical insurance verification and billing processes
Proficient in Microsoft Office and electronic health record (EHR) systems
Bilingual in English and Spanish strongly preferred (Miami market)
Excellent communication, multitasking, and customer service skills
Professional, dependable, and patient-focused demeanor
About Us:
Kendall Eye Institute Inc is a trusted provider of comprehensive eye care services in the Miami, FL community, committed to delivering exceptional vision care with compassion and expertise. Our patients choose us for our skilled providers, state-of-the-art technology, and personalized approach to eye health. Our team members thrive in a supportive, collaborative environment where every role plays a vital part in changing lives through better vision.
Numbers & Facts
Location
Miami, FL
Skills
Administrative Skillsunmatched
Billingunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
English Languageunmatched
Fax Machinesunmatched
Health Insuranceunmatched
Mail Processingunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medicineunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Ophthalmologyunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Practice Management Softwareunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
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