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Front Desk Reception & Kennel Technician

DOG BROTHERS INC

Melbourne, FL

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JOB DETAILS
SKILLS
Animal Breeding, Animal Care, Behavioral Health, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Housekeeping/Cleaning, Lift/Move 50 Pounds, Medication Administration, Multitasking, Organizational Skills, Record Keeping, Records Management
LOCATION
Melbourne, FL
POSTED
30+ days ago
Job Title: Front Desk Reception & Kennel Technician



Reports To: Kennel Manager / Owner



Position Summary:


We are looking for a reliable, enthusiastic, and compassionate individual to join our team as a Front Desk Reception & Kennel Technician. This role is a blend of customer-facing responsibilities and hands-on animal care. The ideal candidate is professional, detail-oriented, and passionate about providing excellent care to both pets and their owners.


Key Responsibilities

Front Desk Reception Duties:


  • Greet clients warmly and provide excellent customer service in person, over the phone, and via email.
  • Schedule appointments, check pets in/out for boarding, daycare, grooming, and training services.
  • Process payments, maintain accurate client records, and manage reservations.
  • Communicate clearly and professionally with pet owners about their pet’s needs, progress, and care.
  • Handle questions, concerns, and complaints with patience and professionalism.

Kennel Technician Duties:


  • Provide daily care for dogs, including feeding, watering, cleaning kennels, and monitoring overall health.
  • Exercise and supervise dogs during playtime and outdoor breaks.
  • Administer medications and special diets as directed.
  • Keep the facility clean, sanitized, and organized at all times.
  • Monitor animal behavior and report any health or behavioral concerns to management.
  • Assist with baths, grooming, and training sessions as needed.

Requirements:


  • Previous experience in customer service or animal care preferred, but not required (willing to train the right person).
  • Strong communication and organizational skills.
  • Ability to multitask and work in a fast-paced environment.
  • Comfortable handling dogs of all breeds, sizes, and temperaments.
  • Must be dependable, detail-oriented, and compassionate toward animals.
  • Ability to lift up to 50 lbs and work on your feet for extended periods.
  • Weekends and Holidays required
  • 20-25 hours per week

About the Company

D

DOG BROTHERS INC

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