Front Desk Receptionist and Biller - Medical Office

Responsibilities
Greet patients and visitors in person and over the phone
Schedule and confirm appointments and reschedule cancellations
Verify patient insurance coverage, benefits, and demographic information
Register and maintain accurate patient accounts
Assist with medical insurance billing and related processing
Collect copays and past-due balances and provide payment receipts
Assist patients with insurance forms and other required documentation
Maintain accurate patient records and account information
Answer patient questions and appropriately route inquiries
Notify providers of patient arrivals and late arrivals
Utilize practice management software, patient portals, and other office technology
Maintain an organized and professional front-office environment