Front Desk Receptionist

Front Desk Receptionist

Full-Time | Monday-Friday | In Person | 8:00 AM Start Time

At SurgCenter of Glen Burnie, we believe health and care are inseparable. We provide a high-quality, patient-focused experience in a professional and service-oriented surgical environment. Our facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and specializes in General Surgery, ENT, Podiatry, Orthopedic Surgery, Pain Management, and Outpatient Joint Replacement procedures.

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for patients, visitors, physicians, and staff. This role is essential to creating a welcoming patient experience while supporting front office operations, medical records management, and regulatory compliance.

Position Summary

The Front Desk Receptionist is responsible for greeting patients, managing front office activities, coordinating communications, scheduling appointments, maintaining records, and supporting administrative functions. This role also serves as the facility's designated custodian of medical records, ensuring requests for records are processed accurately, confidentially, and in compliance with applicable regulations and facility policies.

Qualifications

• High school diploma or GED required.
• Prior experience in a medical office, ambulatory surgery center, physician practice, or healthcare setting preferred.
• Experience with medical records management or health information functions preferred.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and electronic health record systems.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

·         Medical, dental, vision, and prescription coverage

·         Life and AD&D coverage

·         Availability of short- and long-term disability

·         Flexible financial benefits including FSAs and HSAs

·         401(k) and access to retirement planning

·         Paid holidays and vacation

 

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of everyone, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Pay Range: $17.78 - $25.78/hour

Wages are determined based upon several factors including but not limited to an individual’s qualifications and experience.

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Required Experience