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Front Desk Receptionist

American Technology Consulting

Indianapolis, IN

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JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Email Management/Administration, Homeland Security, Microsoft Office, Order Delivery, Software Administration, Voice Mail
LOCATION
Indianapolis, IN
POSTED
30+ days ago
1. PHONES – Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing. 2. PHONE LOG – Calls received will be entered into a log. 3. VOICEMAILS – Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department. 4. GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors. 5. CONTACT LISTINGS – Maintain a current contact listing for the agency and important numbers listing. 6. PACKAGE DELIVERIES – notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk. 7. SCANNING – back up for assisting with scanning old paper files into an online electronic software system. 8. ADMINISTRATION – various administrative assistance duties as needed. Training provided for all systems. Knowledge of MS Office recommended.

About the Company

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American Technology Consulting

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