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Front Desk Jobs in Los Angeles, CA

Front Desk Receptionist

US VisionMed Partners

Los Angeles, CA

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JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Data Collection, Data Entry, Demographics, Detail Oriented, Establish Priorities, Insurance, Interpersonal Skills, Maintain Compliance, Medical Records, Microsoft Office, Multitasking, Optometry, Organizational Skills, Patient Assessment, Patient Care, Payment Processing, Presentation/Verbal Skills, Record Keeping, Team Player, Time Management, Typing, Writing Skills
LOCATION
Los Angeles, CA
POSTED
Today
Job Summary:

We are seeking a dedicated and detail-oriented Front Desk Associate to join our team. In this role, you will play a crucial part in providing exceptional patient care and supporting the optometric practice. As a Front Desk Associate, you will assist in various clinical and administrative tasks including assisting patients during the check in process, payment collection, data collection, check out process, and ensuring a smooth and efficient workflow within the office.

Education and Experience:

• High school diploma or equivalent.

• Two years' minimum experience in customer service.

Essential Skills and Abilities:

  • Excellent organizational skills with attention to detail to maintain accurate records.
  • Ability to work collaboratively within a team while also being self-motivated.
  • Strong reliability and a track record of punctuality.
  • Proficiency with typing, Microsoft Office, and general computer skills.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Experience as a receptionist in an optometry office is a plus but not required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Greet patients and visitors professionally, ensuring a positive first impression of the practice
  • Schedule and confirm appointments, managing the calendar effectively to optimize patient flow.
  • Perform clerical duties such as scanning, data entry, etc.
  • Collects accurate demographics and insurance eligibility information.
  • Registers new and established patients according to expected workflows.
  • Captures and updates insurance information in the patient's record.
  • Completes enrollment and necessary forms for financial programs.
  • Completes necessary clinical forms required for patient visit.
  • Ensures forms and insurance cards/eligibility are scanned and indexed appropriately and timely.
  • Ensure confidentiality and compliance with company policies regarding sensitive information.
SENSORY, MOTOR REQUIREMENTS:
  • Extensive use of computers.
  • Ability to hear and speak clearly.
  • Free to move about offices, practice locations.
  • Able to sit for extended periods of time.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

About the Company

U

US VisionMed Partners

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