Front Desk Receptionist

Job Summary

We are seeking a friendly and professional Front Desk Receptionist to join our team in our Mason and Lebanon locations. The ideal candidate will be the first point of contact for our visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome  patients and visitors in a warm and professional manner.
• Check patients in upon arrival and obtain any necessary demographic and account information. 
• Schedule patient appointments as requested. 
• Respond to online patient inquiries including appointments and medical records.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks.
• Coordinate with other departments to facilitate communication and workflow.
• Respond to general inquiries via phone, email, or in person.

Qualifications

• Previous experience with electronic practice and medical record systems. 
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Reliable and punctual with a positive attitude.

How to Apply

If you are interested in joining our team as a Front Desk Receptionist, please submit your resume and a brief cover letter outlining your qualifications and experience.